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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

Under the direct supervision of the Pre-Analytical Supervisor or the Section Supervisor is responsible for accessioning, receiving and specimen processing, answering phones, faxing results upon request, report distribution and phlebotomy. Assists in the training of new employees and/or students as needed. Completes assignments with accuracy and in a timely manner without comprising the quality of the patient sample. Exercises good judgment in recognizing and correcting irregularities and/or unusual requests. Performs other miscellaneous duties or special projects as assigned. Complies with all aspects of the job according to written procedure.

Locations

Stanford Health Care

What you will do

• Accessions patient information accurately into Laboratory computer system. Checks all requests for proper and accurate patient information. Consults with Supervisor, Lead or Technologist when unclear or unusual requests received. Notifies physicians, nursing units, clinics etc. when sample received is either inappropriate for testing or otherwise compromised.

• After processing of samples is complete distributes accordingly, ensuring that samples are routed to appropriate areas in the laboratory. Distributes STAT requests in a timely as well as appropriate manner.

• Answers telephones, responds to inquiries regarding status of testing, gives out results, transfers calls as necessary, answers all inquires in a polite and efficient manner. Accurately takes results from Reference labs.

• Assists with media preparation, reagent preparations, and glassware preparation when requested.

• Centrifuges, aliquots, plate’s specimens to media, or otherwise processes specimens to assure testing can be performed in a timely and appropriate manner.

• Communicates with physicians, nurses, visitors and other laboratory/ hospital staff in a cooperative and courteous manner. Responds to their needs appropriately with minimal waiting time.

• Follows all departmental policies regarding attendance, punctuality and health and safety.

• Follows procedures for properly identifying patient. Ensures the use of proper technique when performing venipunctures or capillary sticks, proper type of sample collected as well as proper handling of sample during transport.

• Independently resolves problems encountered in routine work. Recognizes problems or requests which require Supervisor and/or Technologist assistance when appropriate.

• Keeps current with all laboratory procedures, techniques and changes in all areas of the laboratory through which he or she rotates.

• Keeps work areas well stocked with necessary supplies and notifies appropriate personnel when inventory levels are low. Must keep all work areas clean and dispose of all waste appropriately.

• Maintains all logs, records and data etc. in a legible and precise manner.

• Maintains inventory of supplies and keeps area of laboratory stocked as required. Responsible for keeping nursing units stocked with phlebotomy supplies.

• Must be able to rotate through all areas of department as required including, specimen receiving, microbiology, billing, answering phones, accessioning, spin/aliquot and phlebotomy (both in-patient and outpatient).

• Obtains blood specimens from outpatients or inpatients, following all laboratory guidelines and policies.

• Performs all patients' draws in a timely and efficient manner. Follows laboratory polices for all urgent and STAT draw requests.

• Prepares and packages samples for sending out to appropriate reference labs, ensuring that all paperwork has been properly filled out and is accurate and legible.

• Prints reports and faxes; sends via US mail or interdepartmental mail as requested.

• Provides orientation and training to Lab Assistants. Orients new employees to general procedures in the lab; trains them in the performance of nontechnical duties.

• Receives samples via the pneumatic system, couriers, patients, or other hospital personnel. Deals with patient's samples in an appropriate and efficient manner, distributing to the appropriate area of the laboratory or routing to other hospital departments as necessary according to procedure.

• Reports promptly to Supervisor or Lead any abnormal circumstances with equipment, machinery or other problems that may exist in a prompt manner.

• Understands patient care and laboratory priorities and independently assists others to ensure efficient workflow.

• Utilizes Age-specific competencies and techniques in dealing with children that are appropriate for their level of development and conveys concern for patient.

Education Qualifications

• High School Diploma or GED equivalent

Experience Qualifications

• Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

• Two (2) years of directly related work experience

Required Knowledge, Skills and Abilities

• Ability to establish good working relationships with a variety of professional, technical and nontechnical staff

• Ability to keep blood drawing trays and equipment clean and well organized

• Ability to organize, prioritize, multi-task, and adapt to changing priorities

• Ability to perform blood collection procedures using skin (micro) puncture and venipuncture

• Ability to speak, read, write, and understand English effectively at a level appropriate for the job

• Knowledge of basic laboratory testing procedures, laboratory precautions, and use and care of laboratory equipment in assigned area

• Knowledge of instruments, methods and materials used in a hospital laboratory

• Knowledge of phlebotomy methods and techniques

• Knowledge of various nontechnical needs of a laboratory, usually acquired from a combination of previous work experience and/or schooling

• Skills: Data entry

Licenses and Certifications

• CPT

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $35.66 - $40.01 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .