Job Information
T. Rowe Price Product Analyst - Individual Investors, Client Experience in Owings Mills, Maryland
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
About this position
The Individual Investors Client Experience team is seeking an Analyst to join our digital product and platforms team. In this role, you will collaborate with other analysts, product owners, and engineers to proactively monitor the “health” of digital transactions across web and mobile platforms. Your main tasks will include collecting and analyzing detailed data across digital platforms and downstream applications, documenting policies and procedures, and performing user acceptance testing to ensure accuracy and timeliness of digital transactions for individual investors.
Responsibilities
Monitoring – Proactively monitors applications and related reporting to ensure accuracy and timeliness of digital transactions. Documents the outcome of the monitoring and provides updates to internal stakeholders via periodic status reports and meetings.
Reporting – Partners with Technology, Compliance, and Operations teams to expand oversight and control reporting. Works to develop new standards of monitoring that provide coverage in line with business policy and regulatory requirements. Works closely with Compliance partners to complete SOC1 reporting requirements.
Analysis - Provides support to product owners and other stakeholders to evaluate processes, anticipate requirements, uncover areas for improvement and develop and implement solutions. Partners closely with data teams to capture trends in support of broader themes for client experience improvements.
Solutions Delivery — Provides requirements and acceptance criteria to drive the digital transactions monitoring roadmap. Activities include gaining alignment from stakeholders, documenting requirements along with prioritization, and performing acceptance testing.
Qualifications
Bachelor's degree or the equivalent combination of education and relevant experience AND
2+ years of total relevant work experience
Preferred Qualifications
Advanced degree in business or related field or an MBA.
5+ years of experience as a business analysis or a related field.
Exceptional analytical and conceptual thinking skills.
Excellent planning, organizational, and time management skills.
Competency in Microsoft applications including Word, Excel, and Outlook.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Fundamental technical skills.
Experience creating detailed reports and giving presentations.
A history of leading and supporting successful projects.
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
Flexible and remote work opportunities
Health care benefits (medical, dental, vision)
Tuition assistance
Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.
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