Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Aflac PLADS Client Liaison in Orlando, Florida

PLADS Client Liaison

The Company: Aflac Columbus

The Location:

Remote, USOrlando, FL, US, 32801

The Division: PLADS

Job Id: 747


Job Summary

The Client Liaison will serve as primary liaison between our customers, their employees, and the Operations team regarding benefit plans administration. The position also provides support for the operational leadership team using appropriate technologies and processes

Principal Duties & Responsibilities

Attends/participates in select customer meetings as appropriate to discuss feedback and/or needed process enhancements

Proactively identifies customer and plan issues for resolution while acting as a liaison to communicate workflow results, ideas, and solutions

Manages escalated customer issues

Proactively analyzes data, identifies trends and issues; provides system recommendations and designs feedback related to plan changes and updates

Participates in client site visits as needed

Assists customer and Account Executive (AE) in understanding the impacts of non- standard benefits and/or processes

Coordinates/handles ad hoc Account Executive requests allowing the AE to focus on developing strategies for new and existing program opportunities

Provides customer process and/or tools training (Ex. Portal) as needed

Identifies most urgent business problems, obtains necessary information, accurately identifies root causes, and generates solutions

Initiates and maintains partnerships with others throughout the organization

Encourages cooperation by promoting common goals and building trust

Inspires, supports, and initiates cross-functional activities

Performs other related duties as required

Education & Experience

Minimum Required Associate’s Degree in health care or a related field

Preferred Bachelor’s Degree in health care or a related field

Minimum Required 5-7 years of industry experience

Minimum Required 2 years minimum experience working directly with customers and employees

Or an equivalent combination of education and experience

Job Knowledge & Skills

Demonstrates strong consultative skills and the ability to influence constituents

Strong leadership skills

Strong communication skills (verbal, written, presentation)

Strong understanding of multiple aspects of contracts, plans and products

Ability to work with cross-functional business units and vendors to support the customer’s needs

Promotes collaboration among constituents and represents a professional image of the company

Strong project management skills

Ability to support Leave and Disability products

Critical thinking and decision-making skills

Strong knowledge of Best Practice and customer specific policies and procedures

Organizational Competencies

Acting with Integrity, Communicating Effectively, Pursuing Self-Development, Serving Customers, Supporting Change, Supporting Organizational Goals, Working with Diverse Populations

Nearest Major Market: Eugene