Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Abbott Customer Service Representative in Orlando, Florida

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countries

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

Connect with us at www.abbott.com , on LinkedIn at www.linkedin.com/company/abbott-/ , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Acelis Connected Health is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies. The Customer Service Representative within our Testing Services department is within our Rapid Diagnostic division located in our Orlando, Florida office.

RESPONSIBILITIES:

  • Collects/receives INR results from patient.

  • Utilizes call scripting provided when conducting patient phone calls.

  • Contacts patient and/or physician for INR results that fall in an “out of range” or “critical values” category as directed by the HCP and as outlined by Alere Home Monitoring policies and procedures.

  • Monitors and assists in patient testing compliance using appropriate application(s), reminder phone calls; documenting interactions and results, and producing follow-up letters.

  • Documents all patient interactions in the “Memo” section of the patient file in EMR (SA). While maintaining and entering new patient data into appropriate computer database (SS).

  • Demonstrates basic knowledge of products used to obtain INR results which are distributed by Alere Home Monitoring, so assistance can be provided to patients with minor “trouble shooting” problems before escalating to Patient Outreach.

  • Communicates to Testing Services Supervisor or Manager any unusual patient issues that are not addressed on call scripts, as they arise.

  • Performs weekend coverage duties as assigned by Testing Supervisor or Manager.

  • Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.

SECONDARY RESPONSIBILITIES:

  • Understands and adheres to business processes and procedures.

  • Assists with implementation of work flow productivity improvements.

  • Maintains a culture of accountability in area of responsibility.

  • Assists with any special projects as directed by supervisor or manager.

Education & Experience:

  • High School Diploma or equivalent required.

  • Associates degree or equivalent preferred.

  • Data processing or customer service experience preferred.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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