Job Information
Hyatt Assistant Food & Beverage Manager - Banquets/Outlets in OCEANSIDE, California
Description:
Assistant F&B Manager ( Banquets/ Outlets) )
Compensation Benefits
Pay: $66,560 - $79.400
Medical, Dental, Vision Plans
Paid Time Off – Vacation, Sick
401(k) w/ company discretionary match
Employee Assistance Program - free counseling sessions annually for you and your household members
Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Employee Dining Discounts
Complimentary Employee Meal
Educational Reimbursement Opportunities
Free Parking
12 Complimentary Room Nights Any Hyatt
Hyatt Family/Friend Room Discounts
Referral Bonuses
Uniform
What you'll be doing in this role.
The Assistant F&B Manager ( Banquet & Outlets ) works to achieve the objectives in sales, guest services, and satisfaction, service quality, cleanliness, and sanitation of the property.
Guest-Facing Service Management
You will be responsible for supporting the efficient running of the banquet and outlets in line with department strategies and brand standards, whilst meeting employee, guest and owner expectations.
The Assistant Manager is responsible to support and manage the assigned outlet as a successful profit center in line with the outlet’s operating concept and OBR standards, ensuring maximum guest satisfaction.
Support the Director of Banquets with tasks related to operating the banquet department within budget and helping to ensure the financial success of the outlet.
Provide warm, humble and knowledgeable service throughout the property
Liaise with restaurant and outlet operations staff to ensure a seamless guest experience
Assist with the curation of the guest’s experience both on and off property
Attend daily briefings and relevant departmental meetings
Employee Relations
Assist in creating a culture that encourages our staff to grow
Support service teams
Prepare all required paperwork including forms, reports, and schedules in an organized and timely manner
General/Miscellaneous
Ensure in quality of guest experience, service, operational effectiveness, employee retention, and satisfaction
Ensure consistent, thorough, and timely communication to peers, managers, guests, and vendors
Continually strive to provide opportunities to advance the education and development of staff as it relates to food, wine, and service
Understand and comply with all federal, state, county, and municipal regulations/ordinances that pertain to health, safety, and labor requirements, its employees, and its guests
All other duties as assigned by Outlet Manager or Director of Banquets
Qualifications:
In an ideal world, you have:
5 years of related food, beverage and/or service management experience in a banquets/ dining atmosphere preferred
Commitment to quality, excellence, and genuine hospitality
Highly organized, self-motivated, and flexible, with the ability to manage multiple priorities under time constraints
Excellent communication and interpersonal skills
Ability to listen, communicate, and make connections
Relevant experience in high-end hospitality/restaurant operations
Excellent computer competency (e.g. well versed in PC and/or Mac-based MS Office, POS and PMS, OpenTable, Sevenrooms, TOAST, Tock, or similar booking program)
Ability to work with confidential information
A person of integrity; fair and consistent
Creative problem-solving and critical decision-making skills
Ability to work collaboratively across the organization
Extensive knowledge of Seabird cuisine and its surrounding areas including its history, wines.
Must have open availability
ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS
Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
Must be able to lift and carry up to 40 pounds
Ability to stand and/or sit for prolonged periods of time
Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment
KEY COMPETENCIES
To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
To be flexible, responding quickly and positively to changing environments
To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
Hyatt is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Primary Location: US-CA-Oceanside
Organization: Destination Oceanside
Pay Basis: Hourly
Job Level: Full-time
Job: Banquets
Req ID: OCE001019
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.