Job Information
FM Global Food and Beverage Supervisor in NORWOOD, Massachusetts
Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com . HBRE is the real estate division of FM Global.
The Food and Beverage Supervisor supports our Four Points by Sheraton Hotel and Conference Center operations!
This position is directly responsible for supervising and operating a front of the house food and beverage operation to include but not limited to restaurant or banquet event operation. Creating, implementing and maintaining procedures and policies pertinent to the employees and the front of the house food and beverage unit (One Bistro restaurant, Zachariah's restaurant and/or banquet events). Assisting in creating, planning, implementing and evaluating training needs of the staff. Administrative duties include cash handling, end of the shift reports, daily and weekly record keeping, reviewing BEOs, restaurant/banquet recap, forecasting and other general administrative duties. Supervisory duties include customer and staff issue resolution, implementing SOP and meeting the goals of the organization/ department/unit. Responsible for the upkeep of the facility by communicating their needs to designated managers. This position directly regularly supervises (10) full time and part time employees for any given shift.
Responsible for managing the front of the house food and beverage staff including recruiting, scheduling, training, motivating, coaching and performance management
Participates, assists and contributes to the annual special events for the hotel and conference such as Mother’s Day and Easter events (servicing of over 1000 guests per event)
Responsible for establishing and ensuring all the controls including bi-annual inventory controls are met
Performs “Manager on Duty” shifts, when requested
High school diploma or equivalent
1+ years of supervisory experience in a food and beverage role
Strong communication skills
Cash handling skills
Strong organizational skills
Superior customer service skills
Energetic and a Multitasker
The hiring range for this position is $63,700-$79,700/hour USD. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Sheraton/Marriott employee discount at participating hotels.
We are an Equal Opportunity Employer committed to attracting, developing, and retaining a diverse workforce.
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