Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

XPO, Inc. Associate Specialist, AR - Hybrid in North Richland Hills, Texas

Associate Specialist, AR - Hybrid

Requisition Id: 371529

Business Unit: Corporate

Location:

North Richland Hills, TX, US, 76180

Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

As the Associate Specialist, AR, you’ll answer inbound calls from our customers, resolve issues that are keeping our customers from paying invoices and assisting the collections team with task-oriented work. On our team you gain knowledge in a variety of internal and external systems that will allow you to grow and potentially further your career with XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Answer inbound calls from customers in a fast paced, goal-oriented collections department

  • Proactively use resources to research, resolve and respond to complex customer issues including, but not limited to pulling reports and analyzing data

  • Identify collections issues and forward them to cross functional departments for resolution

  • Provide customers with supporting documents and other correspondence to resolve delinquent and/or disputed balances

  • Perform uploads and downloads of data to various customer portals/websites.

  • Ability to have effective conversations with customers to identify what they need to pay for services rendered

  • Deliver exceptional customer experience in all interactions through inbound and outbound communications with both internal and external customers to meet organizational goals

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Excellent written and verbal communication

  • Ability to prioritize and manage multiple responsibilities

  • Solid attention to detail, goal-oriented, and ability to build strong relationships with customers and other departments

It’d be great if you also have:

  • High school diploma or equivalent

  • 1 to 3 Years of Collections or Customer Service experience

  • Microsoft Office with intermediate Excel skills (v-lookup and pivot tables)

  • Previous collections software experience (HighRadius or GetPaid preferred)

  • Mainframe or ERP (Oracle preferred) experience

  • Ability to read, translate, and understand contractual agreements.

  • Experience pulling, manipulating, and analyzing large amounts of data

Be part of something big.

#LI-Hybrid

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here. (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US)

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