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Job Information

Amazon Sr. Product Quality Engineer, Amazon Robotics in North Reading, Massachusetts

Description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent and deliver improvements every day. We will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.

The Amazon Robotics (AR) Global Operations organization manufactures high-quality robotics for design centers across Amazon. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally. The Advanced Product Quality Engineering (APQE) team is a multi-disciplinary organization that does Quality Engineering and Quality Systems Management across AR’s Global Enterprise. This position will report to Quality Engineering Manager.

We are actively seeking a talented and motivated engineer with a proven track record of implementing Quality Engineering principles in NPI and sustaining products. You will be working with cross-functional teams that engage in product development for both internal and external manufacturing operations.

Key job responsibilities

Actively foster a culture of inclusion.

  • Engaging in internal and external business partners to deliver key artifacts such as (DFMEA, PFMEA), DFX, New Unique and Different (NUD) and MAP.

  • Embed with Hardware, Manufacturing, and Test Engineers in defining success criteria for early production builds in new programs.

  • Represent quality and report status and risk mitigation in NPI Program Reviews.

  • Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy.

  • Reporting in program reviews and top-level quality performance reviews/dashboards.

Responsible for:

  • Managing NPI quality program schedule and respective engagement planning

  • Defining NPI quality deliverables and deliver in collaboration with stakeholders in Supply Chain, Hardware Engineering, Manufacturing, Deployment, and Global Support Services

  • Participating in NPI phase gate reviews to ensure quality requirements are met

  • Conducting supplier assessments for key suppliers to identify risks and implement supplier development plan.

  • Defining APQP/PPAP strategies, review and approve related documents (D/PFMEA, Control plan, FAI, Process capability studies etc)

  • Conducting failure analysis, root cause investigations and implement corrective actions to improve product quality.

  • Contribute to lessons learned and process improvements.

Up to 40% travel required.

A day in the life

Amazon offers a full range of benefits to assist you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Advanced Product Quality Engineering's (APQE)'s mission is to ensure delivered hardware solutions perform to customer expectations across the product lifecycle.

Our core responsibilities include:

  • Lower Lifecycle Costs & Labor

  • Lower Technical Risk at Scale

  • Improve Supplier Performance

We strive to achieve this with relentless focus on Customer needs, application of technical problem solving methodologies and collaboration with internal and external stakeholders.

Basic Qualifications

  • Bachelor’s degree in mechanical, electrical, computer science or related engineering field.

  • 5+ years of experience in applying Quality Engineering principles like APQP, PPAP, DFX and FMEA in new product introduction.

  • Strong process improvement mindset for Agile environments, passion for quality.

  • Excellent business communication skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Able to write clear and persuasive papers.

  • Able to operate in a highly ambiguous environment.

Preferred Qualifications

  • Advanced degree(s) in Engineering and/or Business/MBA

  • Technical expertise in Mechanical and Electrical components common in Robotics (i.e DC motors, PCBAs, metal fabrication, gears/bearings, sensors, vision systems, etc.)

  • Technical / Engineering Program Management Experience

  • Multi-industry and/or consulting experience in applicable industries (Automotive, Aerospace, Medical Device, etc.). Startup experience is a plus.

  • Six Sigma Green belt

  • ASQ Certified Quality Engineer (CQE)

  • Familiar with ISO 9001 Quality Management System Standards

  • Experienced in statistical data analysis

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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