Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half Customer Service Specialist in North Miami, Florida

Description

Robert Half is currently assisting one of our clients in the North Miami area in their search for a Customer Service Specialist. Our client is a dynamic organization dedicated to delivering top-notch service to their customers.

Job Description:

We are seeking a dedicated and customer-focused individual to join our client's team as a Customer Service Specialist. In this role, you will be responsible for addressing inquiries, resolving issues, and ensuring overall customer satisfaction.

Job Description:

• Provide quotes, lead times, and product support to customers with a keen focus on accuracy and efficiency.

• Offer troubleshooting assistance for customer orders, account statuses, and any relevant issues that may arise.

• Utilize high-level Excel capabilities, including V-look ups, to analyze data and provide valuable insights and guides to support the sales team.

• Maintain meticulous records of sales trends to inform decision-making processes.

• Collaborate closely with account managers to ensure seamless communication and coordination.

• Stay abreast of new product and feature launches, ensuring the sales team is well-informed and equipped.

• Review pending orders and specific customer requests to uphold excellent customer service standards and enhance overall customer experience.

• Proactively suggest sales process improvements to optimize efficiency and effectiveness.

• Process customer orders, changes, and returns in accordance with established departmental policies and procedures.

• Work closely with the credit department to resolve disputed credit items swiftly and effectively.

• Provide timely feedback to company management regarding challenges or customer concerns, contributing to continuous improvement efforts.

• Foster strong partnerships with the sales team to exceed customer service expectations consistently.

Requirements

Requirements and Qualifications:

• 2-5 years of proven customer service experience, demonstrating a commitment to excellence.

• Advanced proficiency in Excel, including V-look ups, to manipulate and analyze data effectively.

• Prior experience with computer systems, corporate phone systems, or switchboards.

• Demonstrated patience and empathy in dealing with confused or irate customers.

• Strong problem-solving skills and the ability to remain composed under pressure.

• Dedication to ongoing education about the company, its products, and services to provide informed support.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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