University of Oklahoma Patient Account Representative II - Billing Services in Norman, Oklahoma
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OU Physicians is Oklahoma's largest physician group and encompasses almost every adult and child specialty.
POSITION INFORMATION: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.
+ Patient Registration
+ Review patient admitting records and extracts relevant information.
+ Records patient identification and demographic information in the computerized billing system.
+ Contacts agency representatives to verify type and extent of coverage.
+ Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas.
+ May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information.
+ Operates hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials.
+ Assists in resolving department problems with billing.
+ Maintains records of charges, payments, third party charges, etc.
+ Answers patient?s questions regarding statements, agency coverage, etc.
+ Handles correspondence regarding collection activity and records results.
+ May receive patient payments and/or issue payment receipts.
+ Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims.
+ May process incoming and outgoing mail.
+ May receive incoming telephone calls and resolve issues communicated.
+ Records results of mail and telephone contacts on the computer billing system.
+ Interfaces with patients, physicians, and others regarding professional billing operations and funds.
+ Payment Posting
+ Post receipts to proper patient accounts.
+ Compare batch proofs and source documents for accuracy.
+ May be responsible for the department?s cash drawer.
+ Assists in reviewing and balancing transaction reports for administration.
+ Reconciles daily receivables reports.
+ As Needed
+ Performs various duties as needed in order to successfully fulfill the function of the position.?
+ Ability to interpret and apply policies and procedures.
Equal Opportunity Employer?minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity