Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

City of Norfolk, Virginia Altru Coordinator (Administrative Assistant II) in Norfolk, Virginia

Altru Coordinator (Administrative Assistant II)

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Altru Coordinator (Administrative Assistant II)


$41,187.00 - $67,135.00 Annually


Norfolk, VA

Job Type

Permanent Full-time

Job Number



Maritime Center

Opening Date


Closing Date

5/26/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions


The City of Norfolk, Maritime Center – Nauticus is seeking to hire an Administrative Assistant II- Altru Reservations Assistant. This position will perform clerical, administrative, and financial support duties and provides records support. Assists with information requests. Manages planning and reporting processes. This position has key responsibilities related to the Altru ticketing system, will enter ticketing information and maintain the clean database This position will hold Altru Team meetings and through training, audits and database cleanup will lead the efforts to maintain strong database standards. Assists as third key holder and backup admissions ticket seller. Perform related duties as required.

Nauticus is a maritime discovery center located along the waterfront in downtown, Norfolk offering a unique form of experiential learning for all ages. Through interactive exhibits and STEM to STERN programming, Nauticus uses the museum, Battleship Wisconsin, sailing center, and Schooner Virginia to tell the story of the maritime environment, industry, and the military.

Department Starting Hiring Salary: $41,187

Essential Functions

Essential functions include but are not limited to:

  • Performs administrative duties as related to the Altru Ticketing system by answering telephone inquiries, sending and receiving e-mail messages, distributing information, facilitating requests for computer security access, coordinating meetings and appointments, ordering supplies, taking meeting minutes, distributing mail, updating manuals, greeting and screening visitors for entry into secured areas, performing data entry, maintaining databases and filing systems, reviewing, analyzing and transcribing reports, writing letters and statements, responding to emails, processing paperwork and conducting research, reviewing reports and resolving issues. Daily, weekly, monthly, quarterly & annual reports- relating to visitation, program attendance, event attendance utilizing the Altru ticketing and reservation system.

  • Performs financial duties and provides fiscal records support by preparing electronic documents relating to ticketing, reservations and the Altru ticketing system

  • Supervises personnel as needed by participating in the hiring of new employees, training them to enter various data into related Altru computer program.

  • Coordinates training for support personnel by establishing a system of identifying sources of information, arranging training courses, providing learning opportunities, monitoring and managing training account

  • Assists with the information requests by accepting, reviewing and distributing documents, ensuring all departments/divisions/bureaus involved are notified, reviewing completed requests for accurate calculation fees and monitoring in-house records of submitted requests.

  • Manages planning and reporting processes by tracking key department assignments, outlining tasks and deliverables and providing management with solutions and alternatives.

  • Performs related duties by assisting with contract administration, running errands, attending weekly staff meetings and coordinating special projects and executive recruitment activities, and assigned research projects


Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Two years experience in office administration.

Proficiency in Microsoft Office Suite required

CPR/First Aid certification a plus

Additional Information & Requirements

Work Location: One Waterside Drive, Norfolk, VA 23510

Work Hours: Monday through Friday 8:30 AM – 5:00PM, 40 hours per week. Position requires some evening, holiday and weekend shifts

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

  • Retirement

    If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

    If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  • The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.


The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.


Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.


The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

  • I understand and will answer the following supplemental questions completely and thoroughly.


    Please select the highest level of education you have completed.

  • High School Diploma/GED

  • Some College

  • Technical/Vocational Degree

  • Bachelor's Degree

  • Master's Degree

  • No education listed


    Do you possess a bachelor's degree in Business Administration or a related field?

  • Yes

  • No


    Do you have experience working in a guest centered environment?

  • Yes

  • No


    Please explain your experience working in a guest centered environment.


    Do you have at least 2 years in an office or customer service environment supporting the lead personnel?

  • Yes

  • No


    Please describe your experience in an office or customer service environment supporting the lead personnel.


    This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office.

  • I have no computer skills.

  • Beginner

  • Intermediate

  • Advanced


    Please select the Microsoft Office products that you have experience working in.

  • Microsoft Word

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Outlook

  • Microsoft Publisher

  • Microsoft Teams


    Do you have any experience working with Altru or other ticketing software?

  • Yes

  • No


    Please indicate your veteran status. (A copy of your long form DD-214 may be required)

  • I am not a Veteran

  • I am a Veteran

  • I am a Disabled Veteran


    Are you a current or previous City of Norfolk employee?

  • Yes - I am a current City of Norfolk Employee

  • Yes - I am a previous City of Norfolk Employee

  • No - I am not a previous or current City of Norfolk employee


    If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

    Required Question


City of Norfolk


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