Job Information
S&P Global Sr. Specialist, Platform Engineer in Noida, India
About the Role:
Grade Level (for internal use):
09
The Role: Application Support Engineer
The Team: Technology groups develop and support systems which provide pricing, analytics, clearing and calculation services for Markit’s flagship range of Credit Default Swap & Credit Index, Bond and Loan information products.
The Impact: Candidate will join Pricing Techops team which supports mission critical Fixed Income & indices data products. The job will involve hands-on fault diagnosis, resolution, process creation and optimization, knowledge sharing and delivery in high pressure client focused environment.
What’s in it for you:
• Candidate will be part of DVA business line and will work on mission critical products which power Markit’s industry leading range of Fixed Income & indices data products.
• Candidate will get an opportunity to work on AWS migration projects giving them exposure on full range of work needed during migrating products from on-prem to AWS
• Act as SPOC of 2-3 Products, Ownership of end-to-end production support, Incident Management and Release management
Responsibilities:
• Provide second line technical support across Pricing and Reference Data applications.
• Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner.
• Work collaboratively with development team as required for third line escalation.
• Implement and monitor system checks for early detection of potential problems and raise the appropriate service outage ticket to initiate the incident management process when needed.
• Drive and engage in disaster recovery processes for all products.
What We’re Looking For:
• Candidate needs to be an experienced technical resource (Java, Oracle, PL/SQL, Unix, Shell Scripting) having understanding of ITIL concepts around Incident and problem management.
• Drive and take responsibilities of Support tools, implementing consistency across project and process management. Candidate should have exposure to hands-on fault diagnosis, resolution, knowledge sharing and delivery in high pressure client focused environment.
• Involve and drive RCA for repetitive incidents and provide solutions.
• Driving excellent levels of service to the business, effective management & technology strategy development and ownership through defined process
• Act as a single point of contact on assigned functional & technical issues for the ongoing development of various applications; also be responsible for ensuring any operational or technical issues are resolved on a day-to-day basis to ensure successful implementation of projects for various functions.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: 294251
Posted On: 2024-03-27
Location: Noida, Uttar Pradesh, India