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Enterprise Application Supervisor

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Enterprise Application Supervisor

Salary

$129,674.88 - $157,620.48 Annually

Location

Newport, OR

Job Type

Full-time

Job Number

24-07

Department

Shared Services

Opening Date

04/23/2024

Closing Date

5/12/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Description

Summary Statement:

Central Lincoln PUD is seeking an Enterprise Applications (Information Systems) Supervisor to join our team. If you have proven leadership experience and demonstrated project management experience in the integration of software and technology into business processes, we’d like to hear from you! Our ideal candidate has experience with the suite of products provided by the National Information Solutions Cooperative (NISC) and ESRI mapping solutions, has project management and change management experience and has an understanding of the business needs of an Electric Utility. If this doesn’t describe you, but you have comparable experience in a different industry or with different software, we encourage you to apply.

Your job in the department is to . . .

Seamlessly integrate software into business practices, policies, and procedures, with a strong emphasis on monitoring software capabilities, establishing change management mechanisms, testing changes, and providing leadership to evolve the use of software in business practices.

Your job also involves . . .

Being a subject matter expert and leading other SMEs in the training, testing, maintenance, change management, and documentation of business processes, systems, and procedures. Establishes project goals with stakeholders while establishing project scope and objectives that are in line with current software capabilities. Monitors progression of software capabilities for maturity and possible implementation. Provides active example and direction to team members, supervising a diverse subordinate skillset.

Essential Functions

JOB FUNCTIONS

Project Management in support of IT Department and other business units:

• Promotes a culture of project management by example.

• Analyze requirements, establish timelines, manage resources, and ensure project completion.

• Participates in the roadmap and strategy for implementing cross-departmental software solutions maintaining consistency and alignment with strategic direction.

Stays current with new and emerging offerings in various software packages currently deployed and plans implementation as appropriate.

• Advises on system capabilities and supervises the implementation of rate structures within the software to assure business and billing continuity.

• Provides active priority and work management to assure work groups are progressing toward department and enterprise goals.

• Monitors and reviews the effectiveness of established policies, procedures, systems, and practices and makes recommendations to management on matters affecting CLPUD policy and the configurability of the software to support adopted policies.

Manages software change within the organization

• Conducts change management reviews when software updates occur and establishes implementation plans accordingly.

• Ensures appropriate execution of testing and validation plans are created and followed following major changes or implementation of new features or configuration.

• Establishes documentation practices within the department that support change activities, as well as provide end user documentation.

Provides leadership and management within the IT Department

• Exercises full scope of supervision over designated staff and resolves personnel matters effectively.

• Promotes a positive work environment focused on teamwork and support of a diverse work force.

• Capable of negotiating and administrating contracts, agreements, payment for services, and monitoring for contract compliance.

Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.

Knowledge, Skills & Abilities

KNOWLEDGE, SKILLS AND/OR ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The required knowledge, skills and/or abilities are listed below:

Knowledge of:

• Leadership and management principles with emphasis of organized project management

• Principles of risk management and the use of business and software controls

• Budget, cost control, financial and economic concepts

• Public utility business functions including software systems in support of customer service, accounting, and operations

• Expertise in business software such as Microsoft Office and other standard software suites

• Concepts of management information system implementation, maintenance, and change management

Skill or ability to:

• Contribute to the evolution of technology plans by staying current on emerging technologies and business processes and recommending new or improved directions

• Analyzing and solving complex problems, including the development of alternatives and options and implementation of corrective action to resolve problems

• Reading, reviewing, analyzing and communicating complex information and data dependencies and processes

• Communicating complex technical information to non-technical decision makers and implementers in a clear and concise manner

• Developing, implementing, and enforcing policies and procedures

• Interpreting rates, rules, regulations and legal documents

• Communicate clearly, concisely, effectively and respectfully, orally and/or in writing with a diverse audience including employees, customers, contractors, agencies and the general public

• Organize and successfully manage competing priorities for time, attention and resources to meet requirements for cost, quality, and timeliness of services and other deliverables to meet strategic goals and objectives

• Develop and motivate employees and promote an atmosphere of teamwork and productivity with integrity by exemplifying desired and appropriate behaviors

• Resolve issues and solve problems in a collaborative and respectful manner

• Demonstrate cultural competency through respectful, inclusive work habits and through the valuing and welcoming of cultural differences in all position responsibilities

• Use independent and discretionary judgment

Minimum Qualifications and Progression

Minimum Education Level

Bachelor's

Specifics: Business Administration, Management Information Systems or computer Science.

Minimum Experience Level

Four years

Specifics: Four year’s related experience with at least 2 years’ experience in a supervisory capacity.

Substitution Note:Any combination of experience, education or training that demonstrates the required knowledge, skills and abilities required for the position may be qualifying. Please help us understand why you are qualified.

Driver’s License (DROPDOWN)

Oregon Driver's License required

Specifics: This position requires the ability to drive either a personal or company owned vehicle to conduct business for Central Lincoln.

WORKING CONDITIONS

Job Conditions: Typical Office Environment: The work in this position is primarily conducted in a temperature-controlled office environment. Office spaces include traditional office lighting (including fluorescent lighting), as well as shared office spaces and facilities that result in consistent and frequent noise (often louder than ambient noise), conversations among employees and clients, interruptions and other similar distractions.

Work Location: Central Lincoln- Newport Headquarters

Travel: Travel occasionally via traditional modes of transportation (including airline travel) over long distances, some of which may involve one or more night stays out of town, both within and outside the state of Oregon.

PHYSICAL DEMANDS

The physical demands are typical of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical capability to handle high mobility demands and complex personal interactions.

• Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

• Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.

• Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.

REASONABLE ACCOMMODATIONS

Central Lincoln is committed to providing reasonable accommodations as required by the Americans with Disabilities Act (ADA). This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities, and essential functions expected of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

SUPERVISORY RESPONSIBILITY

Supervision of a work group including hiring, training, planning, and directing the work of employees. At this level the job often requires close supervision of workers. (front line supervisor and office managers)

SUPERVISORY RELATIONSHIP

This position reports directly to the Information Technology Manager.

Central Lincoln is pleased to offer an extensive range of benefits to help our employees stay healthy and plan for their financial futures:

Competitive Wages

Personal Time Off (PTO) , Holidays

Medical, Rx, Dental and Optical Insurance

Life and AD&D Insurance

Long Term Disability Insurance

Short Term Disability Insurance (Voluntary)

Flexible Spending Accounts

401(k) Contribution Plan/Employer Match

457 Deferred Compensation Plan

Employer contributions to an HRA VEBA

Complete details regarding coverage are located in the plan documents, summary plan descriptions, labor contracts and administrative policies that are provided to new employees.

Central Lincoln reserves the right to modify or terminate in the future any benefit program that is now or later offered to you.

01

The Utility heavily leverages National Information Solutions Cooperative (NISC) enterprise wide software. Please describe the nature and extent of any NISC experience you might have.

02

Do you have any experience leveraging ESRI mapping software within a business environment? If so, please explain.

03

Please describe your experience or qualifications in project management.

04

Please describe your experience with the Electric Utility Industry.

05

If you have comparable experience, but in a different industry or with different software, please describe it here.

Required Question

Agency

Central Lincoln Peoples' Utility District

Address

Central Lincoln PUD 2129 N Coast Highway Newport, Oregon, 97365

Phone

(541) 574-2012

Website

http://www.clpud.org

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