Job Information
Carter Lumber Administrative Assistant in Newport News, Virginia
Administrative Assistant
Newport News, VA
Full Time
Administration
Experienced
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A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting truss reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. This position is entry level with the ability to advance and cross train between the other administrative positions.
Requirements to be Considered for the Position:
Excellent telephone and customer service skills
Strong organizational and planning skills
Ability to multi-task; Strong time management skills
Strong attention to detail
Exceptional written and verbal communication skills
Knowledge of Microsoft Office including Outlook, Word and Excel (Required)
Previous customer service experience (Required)
Responsibilities of the Position:
Assists in creating orders in management system
Confirms truss deliveries with customers
Prints required layouts and documentation daily
Ensures the paperwork process is running smoothly
Answers office phone calls and directs calls accordingly
Assists customers by providing information on products, stock and lead times
Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
Performs clerical duties such as data entry, filing, coping and faxing
Benefits Provided (full-time employees):
Medical Insurance
Vision Insurance
Dental Insurance
Disability Insurance
Life Insurance
Employer-matching 401(k) Plan
Military encouraged to apply!