Job Information
Big Canyon Country Club Front Server in Newport Beach, California
Big Canyon Country Club is a private country club that fosters a culture focused on the growth and development of its team, all while providing the best in hospitality and experiences for its members and their families.
Front Server- Part Time
The Front Server will assist members by placing food and drink orders, provide information about daily specials, and oversee ongoing table maintenance. This position requires attention to detail, follow through, and the ability to multitask while maintaining a courteous and professional demeanor. Please note Big Canyon Country Club has a non-gratuity policy.
Duties & Expectations
Must have knowledge of a la carte dining, as well as wines and spirits service
Must have a basic understanding of wines & spirits
Responds to Member inquiries about food preparation, cocktails, courses, and chef specialties, all while accurately recording their orders
Identifying Members’ special dietary needs and special requests in the POS
Keep kitchen staff informed by noting timing of meal progression in the POS
Running food from expo line to tables and bar
Maintains table setting by removing courses as completed, replenishing utensils, and refilling water glasses
Ensure that the Members are completely satisfied with the food served
Accurately charge members for items purchased
Prepare room for dining by polishing silver, setting decorations, condiments, candles, napkins, service plates, and utensils
Additional duties as assigned by Supervisor or Manager
Qualifications
Skills & Qualifications
Previous customer service experience required
Ability to do wine service at table side while maintaining professionalism and engaging in conversation with member(s)
Intermediate knowledge of service styles and e tiquette such as appropriate table settings, the sequence of service & wine service
Must have previous knowledge on a Point of Sale system (POS)
Must be available to work weekends, evenings, holidays and special events
2+ years of serving experience preferred
Fine dining experience preferred
Possess a professional and courteous demeanor when interacting with all departments and members