Job Information
PARK NATIONAL BANK MLS File Specialist in Newark, Ohio
Description RESPONSIBILITIES Track mortgage loan files, from origination to destruction Prepare and notarize applicable mortgage release documentation from recorded documents, following the recording guidelines for both in-state and out-of-state mortgage releases for paid loans or partial releases Monitor flow of loan files from the File Center to off-site storage, if applicable Support bank associates and customers by referring them to the eFile on Director Unity Client or if necessary by forwarding requested loan documents via email, fax, interoffice mail, or in-person delivery Scan and upload any additional physical documents and electronic documents to eFile in Director Unity Client File any documents in the physical file that are required and update physical file checklist as well as electronic physical file checklist in workflow Perform Physical File Review for required documents and track in Director Unity Client Physical File Review Workflow Assist with internal and/or external audits by organizing and delivering file requests in a timely manner Respond to File Center phone calls, workflow requests, email, in-person requests, and fax requests in order of urgency and/or priority Prepare checks for submission of releases to the county recorder offices and the county title offices Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and full time. A minimum 37.5 hours is required to maintain eligibility for full-time status. This position is 100% onsite. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required 1-2 years related work experience preferred Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.