Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Bank of America Operations Team Lead - Global Operations in Newark, Delaware

Operations Team Lead - Global Operations

Newark, Delaware

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

The Operations Team Lead reports to a Team Manager or Operations Manager within Document & Workflow Operations. This position directs a small unit or section of the company's internal operations activities. Responsibilities focus on the day-to-day resolution of problems and execution of transactions within a specific operation unit requiring immediate and frequent involvement with unit activities. He / She reviews procedures, goals and objectives within the department. This role involves instituting ways of improving the work environment and the business operations in the company. As part of the implementation process, the Operations Team Leads keeps a close eye on the adherence to these policies, objectives and goals.

Job Description:

This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.

Responsibilities:

  • Resolves day-to-day problems and executes deliverables within the business unit

  • Provides functional expertise knowledge to projects or initiatives relating to the business unit

  • Manages team workload and provides general oversight and direction to team

  • Maintains internal, operational, and financial controls and works within risk appetite of the business unit

  • Reviews processes to ensure they are efficient and implements process improvement opportunities

  • May provide guidance and direction to less experienced team members

  • May provide input into key people decisions (i.e. Salary Planning, Performance management, hiring/firing, etc.)

  • More than 30% of time is spent doing actual production work

Required Skills: (Must have these skills to be minimally qualified)

  • Minimum 2 years' experience in high volume production environment

  • 1-2 years Operations experience with lead supervisor/assistant supervisor experience

  • Attention to detail & strong organizational skills

  • Able to prioritize and distribute daily work to meet deadlines and goals

  • Demonstrates a good working knowledge of the processes and procedures

  • Ability to identify and implement process improvement opportunities

  • Capability to work effectively in a team environment & provide coaching

  • Display flexibility with given work demands

  • Must be an active listener

  • Ability to mulitask

Desired Skills:

  • Basic operations knowledge with work experience in Card Issuance

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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