Student Veterans of America Jobs

Job Description

ONLY PERMANENT EMPLOYEES IN THE ADMINISTRATIVE MANAGER TITLE AND OTHER EMPLOYEES IN COMPARABLE PERMANENT CIVIL SERVICE TITLES ARE ELIGIBLE TO APPLY

The Office of Payroll Administration (OPA) seeks to hire an Administrative Manager (NM) for the Union Services Unit. Union Services is responsible for ensuring the accurate recording of union, insurance and political deductions for city employees in the Payroll Management System and New York City

Automated Personnel System; providing responsive customer service to inquiries received via email and phone; preparing and maintaining detailed payroll reports; reimbursing overpayments of

union dues, agency shop fees & other deductions to appropriate parties and maintaining cash

balances and reconciled balance sheet accounts. The selected candidate will:

• Input insurance and political dues payroll information into the Organizational Dues System (UDPS) from various payroll reports for the purpose of generating monthly checks, letters, invoices and reports

• Prepare and review Union Services Unit payroll, status and statistical data reports

• Update organizational dues spreadsheet using Microsoft Excel

• Prepare cash balances and balance sheet account reconciliation

• Respond to Union Services’ Remedy system customer service tickets and requests

• Process and input union, insurance and political requests into NYCAPS on a daily basis

• Research and prepare written correspondence; ensure timely response to inquiries made by unions, insurance companies and other stakeholders

• Assist in the general operation of the unit by answering telephones and updating payroll documents to ensure reporting deadlines are met and

• Special projects as assigned.

  Preferred Skills:

• Only open to current City employees who are permanent in the title of Administrative Manager or a comparable title.

• Minimum of 3 years’ experience in Customer Service

• Excellent written/verbal/interpersonal communication skills

• Detail oriented and excellent organization skills

• Ability to analyze data and prepare narrative reports

• Experience in Microsoft Excel, PMS, Pi, CHRMS and NYCAPS

  Additional Information:

  #O-159

  To Apply:

  Applicants may visit the Jobs NYC website: www.nyc.gov/jobs and apply to Job ID: 631337. While all complete applications will be given consideration, only candidates selected for an interview will be contacted.

  Hours/Shift:

  35 Hours/Day Shift

  Work Location:

  5 Manhattan West, New York, NY

Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

   2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or

   3. A four-year high school diploma or its educational equivalent and six years of

   satisfactory, full-time progressively responsible experience as described in "1"

   above, 18 months of which must have been in an administrative, managerial,

   executive or supervisory capacity. The supervisory work must have been in the

   supervision of staff performing clerical/administrative work of more than

   moderate difficulty; or

   4. Education and/or experience equivalent to "1", "2" or "3" above. However, all

   candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above

   the high school level may be substituted for the general clerical/administrative

   experience (but not for the administrative, managerial, executive or supervisory

   experience described in "1", "2" or "3" above) at a rate of 30 semester credits

   from an accredited college for 6 months of experience up to a maximum of 3½

   years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.