Job Information
Breaking Ground Social Services Supervisor, Connect to Care NYP in New York, New York
Social Services Supervisor, Connect to Care NYP
601 W 168th St, New York, NY 10032, USA
Req #2476
Thursday, April 25, 2024
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Assistant Program Director, Connect to Care the Social Services Supervisor , C onnect to Car e, NYP supervises a team of Case Managers who u tiliz e Harm Reduction and Housing First approaches when respond ing to clients and facilitate connections to an array of services that can help them overcome their housing instability and address healthcare and other needs .
This is an overnight position and has a 35-hour work week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise Case Managers including scheduling, supervision of client cases, providing guidance and clinical direction, and ensuring timely and effective response to homeless conditions
Serve as a liaison with community partners and in close collaboration, follow up on homeless conditions, and community concerns
Develop strong collaborative relationships with external partners and service providers, NYPD, EMS, and other stakeholders
Oversee and participate in Code Blue/Red Alerts
Ensure documentation and reporting is accurately reported on time
Develop strong working relationships with clients and Breaking Ground coworkers, specifically colleagues in the Street to Home and Safe Haven programs
Attend onsite meetings with community partners
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
High School diploma or equivalent required; Master’s degree in related field preferred (e.g., Social Work, Public Health)
Experience with the street homeless population strongly preferred
Understanding of harm reduction required
Housing-based case management experience strongly preferred
S upervisory experience preferred
Ability to positively engage with clients who have significant mental health issues, current substance use, and often medical illness and cognitive impairment
Superb collaborative skills; Ability to work successfully with a wide range of internal and external stakeholders
Ability to communicate (verbally and written) with diverse populations and stakeholders
Excellent computer skills, including proficiency in Microsoft Word and Excel. Familiarity with Access-based databases and the ability to learn new programs are preferred
Bilingual Spanish/English is preferred
Preferred: Valid NY driver’s license with a driving record in good standing. If hired as a driver, maintaining a good driving record (as defined by the organization) is a condition of employment
EOE/M/F/Vet/Disabled
Other details
Pay Type Hourly
Min Hiring Rate $30.21
Max Hiring Rate $30.21
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- 601 W 168th St, New York, NY 10032, USA