Job Information
American Express Senior Analyst – Branded Environments in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.
OnBrand – American Express’ In-House Creative agency – is on a journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.
Role:
The Branded Environments team is responsible for setting the vision for how the American Express brand is expressed in physical spaces and 3D applications, drawing upon the brand’s visual identity and strategic principles, and ultimately building brand value. The team manages branding and design from concept through construction, ensuring the design intent and desired brand experience remain intact.
The Senior Analyst – Branded Environments will report to one of the Sr. Managers of Branded Environments, and will support the larger team in the development of all-design related aspects of Card Member facing physical spaces across the globe, primarily in airports and travel-related segments. To be successful in this role, the candidate must be an excellent collaborator, self-starter, and exhibit an enthusiasm to learn about the various factors that contribute to a successful customer experience.
Responsibilities will include:
Collaborate with internal American Express teams and external agencies to optimize our Card Member spaces, leveraging design as a catalyst to continuously bring the brand to life in new and memorable ways
Contribute to the environmental brand direction and coordination for all stages of design throughout:
Existing space audits
o Conceptual design
o Design development
o Drawing reviews and submittals
o Construction / fabrication
o Post-construction review
Liaise with interior design, graphic design, and architect partners as they interpret and execute on our design vision – collaborating with the team on creative briefing, defining project asks, providing design direction , and sharing feedback in a thoughtful, timely manner
Work with the broader Branded Environments team to assemble relevant information for leadership and partner presentations
Support furniture and accessory coordination across projects
Support ongoing operational design needs including card member signage, design maintenance, smallwares, uniforms, etc.
Support digital documentation of project specifications
Participate in all team meetings, reviews, phone calls, and communication between project teams
Create a positive team environment through proactive collaboration and cooperation.
Qualifications:
3 years of experience in commercial interior design, branded environmental design, or similar discipline
Passionate, curious, and knowledgeable about great branded hospitality environments and experiences
Strong sense of design principles and understanding of permanent physical space design with a brand lens
Familiarity with space planning, floor plans, furniture planning, and adjacencies
Excellent verbal and written communication skills
Ability to collaborate on multiple projects in various phases simultaneously, meeting timeline expectations
Excellent organization skills and attention to detail
Ability to synthesize complex information into clear visuals
Proficiency with Excel, Microsoft Office, and Acrobat Pro DC. Adobe Creative Suite a plus.
General understanding of production or construction processes a plus - including documentation, timelines, budgeting, and terminology
Requirements
Bachelor’s degree in interior design, environmental design, graphic design, or similar
Case studies/portfolio demonstrating ability contribute to environmental / interior design initiatives and deliver best-in-class design solutions
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Marketing
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 24006307