Job Information
Pfizer National Payer Account Medical Lead (NPAML) in New York, New York
ROLE SUMMARY
The Senior Director, Cross-Therapeutic Area (TA) Field Medical Payer Account Medical Lead (PAML) serves as Pfizer's primary medical point of contact with the top priority US Payer organizations spanning multiple states or nationally. The Cross-TA PAML leads, develops, and evolves the medical account strategy while maintaining long-term medical working relationships with national healthcare thought leaders and key customers within payer and other managed care organizations in order to improve quality of care. The Cross-TA PAML works closely with US Market Access colleagues to improve patient access to Pfizer medicines. The Cross-TA PAML fosters a comprehensive Pfizer approach to Payer customer engagement by collaborating across therapeutic areas, bringing in relevant subject matter experts when appropriate to ensure customers are educated on the clinical and economic value of Pfizer medicines.
ROLE RESPONSIBILITIES
Assume the role of the foremost authority on matters concerning the Payer customer segment, including national and regional payers, managed care organizations, Kaiser, Federal (including the VA and DOD), Specialty Pharmacy, Trade/Retail, and Employer accounts, staying current with market trends, regulatory changes, and healthcare landscape developments that impact payer decisions and reimbursement policies.
Formulate and implement a comprehensive medical strategy designed to effectively engage designated payer and managed care clienteles. Ensure strict adherence to compliance protocols while collaborating as necessary with other Pfizer subject matter experts to attain medical objectives in a coordinated manner.
Establish and maintain strong relationships with key stakeholders within payer accounts, including medical directors and other decision makers.
Maintain required level of knowledge of relevant TA/disease states and Pfizer medicines to be broadly knowledgeable, providing high level therapeutic area/product information to both internal and external stakeholders as needed.
Serve as a conduit and resource for Medical Information and customer insights, collaborating internally to provide requested information to payer or other managed care customers as allowed by Pfizer guidance and sharing customer viewpoints with Pfizer as appropriate.
Understand the priorities of Pfizer Medical Affairs, partnering with Therapeutic Area (TA) subject matter experts to develop medical content and strategy and execute aligned Field Medical tactics.
Maintain effective and appropriate communication and collaboration among headquarters medical colleagues, Medical Information, and other Pfizer Field Medical colleagues across TAs
Demonstrate expertise in communication across multiple channels, including, but not limited to, live and virtual presentations in small or large settings, written communication, and telephone or virtual conversations.
Optimize patient centricity of medical communications and deliverables, incorporating Health Literacy and cultural awareness principles to ensure that patients remain the ultimate focus.
Field Medical Cross-TA PAML, Role Responsibilities
Serve as the Payer Account Medical Lead for an assigned set of payer customers which could include national and regional payers, managed care organizations, Kaiser, Federal (including the VA and DOD), Specialty Pharmacy, Trade/Retail, and Employer accounts.
Ensure Payer customers are educated on the clinical and economic value of Pfizer medicines to inform patient access more fully to medication decision-making and improve population health through communication of real-world data analyses, pharmacoeconomic analyses, outcomes evaluations, and medical presentations by leveraging TA medical subject matter experts when appropriate.
Provide or facilitate the delivery of objective and scientifically sound medical information regarding Pfizer's medicines and the diseases they treat through use of pharmacoeconomic models, outcomes tools, educational programs, Health Outcomes Projects, and Evaluations (HOPEs), non-interventional studies, and other collaborations.
Utilize deep understanding of medical strategy within payer customers to design and execute customer-specific projects, collaborations, strategic medical partnerships, and non-interventional studies with the goal of advancing quality of care and improving patient outcomes in collaboration with cross-functional partners when appropriate.
Lead the development of an advanced Medical Annual Account Plan that aligns with and more fully informs the broader enterprise Payer Account Plan, while representing Medical Affairs, sharing strategic medical insights from the customer, and identifying opportunities for collaboration to improve patient care.
Serve as the Medical point of contact for aligned US Market Access Account teams, US Market Access leadership, and other cross-functional Commercial colleagues, developing appropriate joint customer goals and individual strategies to meet medical needs with prioritized payers and other managed care customers.
Align corporate medical priorities and specific market needs to advance the quality and value of patient care in areas of mutual interest, and to identify healthcare delivery knowledge gaps and areas for quality improvement.
Engage Regional and National stakeholders at the organizational level and within the market to understand their population health priorities and identify opportunities that align with the strategic medical objectives of Pfizer across all TAs.
Demonstrate significant leadership, representation, and agency responsibilities with the broader Payer Account and Medical Teams, enterprise-wide (cross-TAs), and with Global Access & Value (GAV), including US Market Access Account Management, PHI (GAV) Health Innovation Center and Center of Excellence leadership, Commercial Account stakeholders, and broader organization levels across Pfizer.
Compliantly collaborate with internal Pfizer colleagues (including PHI, Field Medical, Headquarters Medical, and HEOR) to understand the outcomes of interest and data analysis needs of assigned customers.
Lead and/or manage a significant volume of projects developed in a field-based environment, while exhibiting the ability to prioritize, successfully implement, and demonstrate excellent judgment skills in a continuous improvement environment.
Serve as a Payer and Managed Care Medical resource to HQ Medical Affairs, other Field Medical colleagues, and cross- functional or enterprise-wide internal stakeholders and workstreams to ensure inclusion of Payer relevance in medical planning, and development of brand and/or field medical customer engagement strategy.
Deliver approved medical content about Pfizer medicines a relevant topic in designated therapeutic areas focusing on payer and managed care customers.
Represent Pfizer Medical Affairs leadership with clinical/professional associations and/or societies, consistently demonstrating medical professionalism in all interactions.
Provide truthful, accurate, and scientifically supported information in response to direct unsolicited medical requests from payer and managed care customers in compliance with all applicable Pfizer guidelines, policies, and procedures.
Understand and apply the principles of study design, methodology, data analysis, and interpretation from communication to application of these concepts in discussion and collaboration with Payer customers.
Deliver insights on Regional and National Payer organization structure, capabilities, and patient population needs.
Lead regional or national workstreams and cross-functional initiatives that contribute to medical planning, strategy, and/or impact for Pfizer products in aligned therapeutic areas within the payer channel.
Champion change and contribute to development of cross-TA innovative Payer centric resources, tools, and/or opportunities for use by the broader payer team and/or other Field Medical colleagues with Payer responsibility.
Serve, as needed, as project lead for medical collaborations with Payer customers and broader Field Medical teams as assigned by Field Medical leadership.
Assist Field Medical Leadership in the development of a vision, strategic direction, and implementation plan regarding alignment of cross-functional customer engagement activities with Payer customers.
Contribute to the identification, development, review, and approval of Payer centric medical resources for Field Medical colleague use.
Serve as a model, mentor, and Payer customer SME for training new colleagues; be recognized as a sought-out Payer channel expert by colleagues across the enterprise.
Maintain professional licensure, continually learning and growing in the profession.
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Bachelor's degree in a health science required.
PharmD, PhD, or equivalent terminal doctoral degree highly preferred
Relevant experience required: 15+ years with bachelor's degree; 13+ years with master's degree; 8+ years with PharmD/PhD; 5+ years with MD/DO
Relevant experience to include a combination a minimum of 3 out of 5 of the following:
Managed Care and/or formulary management experience.
Pharmaceutical industry experience.
Healthcare Quality Improvement project experience.
People management in a healthcare environment.
Data analytics, pharmacoeconomic and outcomes research including strong methodological skills (study design, data analysis, and interpretation) in health services research.
Demonstrate a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers and create business impact.
Demonstrate excellent oral and written communication skills.
Strong analytic skills including creativity and effectiveness in proactively identifying and addressing challenges.
Experience in analyzing health care data (claims, electronic health records, other health care data).
Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise.
Well-organized with the ability to be flexible, prioritize multiple demands, and employ strong situational leadership skills.
Demonstrate excellent interpersonal skills: ability to understand and respond to multiple external and internal customers' demands and manage and handle conflict constructively.
Demonstrate ability to
Manage a significant volume of projects developed in a remote environment, while exhibiting the ability to prioritize, successfully implement, and demonstrate excellent judgment skills and work in a continuous improvement environment.
Work within a matrixed, multi-disciplinary team to foster strong Pfizer/customer professional relationships which are aligned with Pfizer Medical objectives.
Effectively manage through and lead change in an ever-changing and evolving external health care environment.
Demonstrate change agility; be flexible to new opportunities (e.g., new therapeutic areas) and adaptable to organizational change.
Problem-solve and network enterprise-wide as appropriate to identify solutions.
Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders, and external customers that inspires alignment and partnership on a shared vision or strategy.
Be a self-starter, be accountable, and have a sense of urgency in delivering results that have medical impact and yield a positive customer experience.
Maintain self-awareness and continually choose behaviors and responses based on how it impacts one's own and others' performance and engagement.
Demonstrate clinical and technical skills including ability to rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions.
Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions.
Operate a Pfizer company car and regularly fly on airplanes (i.e., attend customer meetings; attend NYHQ meetings, etc. required; proximity to airline 'hub' city); maintain flexibility to travel 60-80% of time.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Flexibility to travel overnight 60 - 80%
Work Location Assignment: Remote
Other Job Details
- Last day to apply: May 3, 2024
The annual base salary for this position ranges from $191,300.00 to $318,800.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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