Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Molina Healthcare Mgr, Member Engagement-Medicare-NY City-Field in New York, New York

JOB DESCRIPTION

Job Summary

Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving member impact and engagement including: Appeals and Grievances, Member Problem Research and Resolution, and the development/maintenance of Member Materials.

KNOWLEDGE/SKILLS/ABILITIES

  • Under general direction, identifies and initiates continuous quality improvements regarding member engagement and member retention.

  • Manages and develops a team focused on meeting or exceeding established performance targets. Targets may be based upon plans, federal or state requirements as dictated.

  • Proactively plans for daily priorities as well as responds to new priorities within the organization and opportunities assigned from upper management.

  • Collaborates with operational areas involving member impact and engagement including: Appeals and Grievances, Member Inquiry Research and Resolution, and development/maintenance of Health Plan and, specifically, Member Materials.

  • May serve as liaison from Health Plan to the Contact Center and Enrollment/Membership Accounting in the absence of director.

  • May serve as liaison from Health Plan to Medicare Appeals and Grievances and Medicare/MMP Member Materials in absence of the director.

  • Represents Member issues on the Plan's Senior Leadership Team.

  • Medicare experience

JOB QUALIFICATIONS

Required Education

Bachelor's Degree or equivalent combination of education and experience

Preferred Education

Graduate degree or equivalent combination of education and experience

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

#PJHPO

#LI-AC1

Pay Range: $59,810.6 - $129,589.63 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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