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The Mount Sinai Health System IT Manager - Infrastructure Engineering - Digital and Technology Partners - Remote in New York, New York

JOB DESCRIPTION

IT Manager - Infrastructure Engineering - Digital and Technology Partners - Remote, Req#3018731

The IT Manager is responsible for planning, directing and coordinating the operations of an information technology area of responsibility. Plan, develop, troubleshoot, enhance and maintain systems, procedures and applications for operating efficiency.

RESPONSIBILITIES

  1. Manages information technology staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

  2. The technologies the candidate must be proficient in are Active Directory, ADFS, AADConnect, Exchange Servers, RightFax, ProofPoint, DNS, DHCP, & Azure services.

  3. The role requires to manage managed services team ensuring timely SLA for Service Now Tickets and provide metrics for the leadership team. The role will also be responsible for automation of services where applicable from the metrics to help reduce the manual efforts.

  4. Manage development of end user requirements, system design, project plans, staffing requirements and milestones for system enhancements and development.

  5. Maintains effectiveness and efficiency by delivering and supporting strategic plans for implementing information technologies.

  6. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

  7. Manage development of enhancement and develop specifications for programming by internal/external resources.

  8. Manage all aspects of system(s) maintenance including software upgrades, database maintenance, end user support, trouble shooting, auditing systems and problem solving.

  9. Maintains areas of responsibility’s effectiveness and efficiency by reporting to upper management any performance concerns, defining problems or challenges and unique solutions to problems. Participates in short- and long-term plans.

  10. If applicable to role, ensures that staff adheres to compliance requirements of the department and/or organization and directs confirmation of this compliance be maintained in the employee’s files.

  11. Performs other related duties

QUALIFICATIONS

  • Bachelors Degree in business, computer science or related field is preferred, or combination of relevant I.T. experience and technical or on-the-job IT training, with some supervision preferred.

  • 5+ years (higher preferred) in the information technology field or its equivalent.

  • Licensing: None but certifications relevant to area of IT are preferred

, 295 - DTP Infrastructure Engineering - MSH, Mount Sinai Hospital

REQUIRED SKILLS

Microsoft Office Suite

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3018731

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