Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Fairmont Front Office Manager in New York, New York

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

Compensation: $80,000 per annum

Front Office Manager

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your interpersonal strengths as Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service!

Summary of Responsibilities: 

Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following:

  • Assist the Front Office in all aspects of the department and ensure service standards are followed

  • Provides managerial support for Reception, Royal Service, Concierge, Guest Relations and Guest Services in the daily operational duties for these areas

  • Consistently offer professional, friendly and engaging service

  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines

  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation

  • Train supervisors and fulfill training role in the absence of the trainer

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department policies, procedures and service standards

  • Follow all safety policies 

  • Other duties as assigned

Qualifications

  • Passion for guest service

  • Front Office operations experience in luxury environment preferred

  • Excellent written and verbal communication, interpersonal and leadership skills

  • Highly organized, results-oriented with the ability to be flexible and work well under pressure

  • Degree or Diploma in Hospitality Management is an asset

  • Minimum 1 year of proven supervisory experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

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