Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Institute for Community Living, Inc. Enterprise Application Supp. Spec-IT506707 in New York, New York

Description

NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

ESSENTIAL JOB FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.

Responsibilities include:

  • Participate in the management and configuration of EHR, CM and other enterprise applications, including:

  • Management of users, including licensing, provisioning, and eRX setup.

  • Management of security and roles consistent with RBAC.

  • Testing of new versions of systems in a testing environment to identify and document changes.

  • Develop reference materials for and provide individual and group trainings on Electronic Health Record (EHR) and Case Management (CM) systems, including:

  • Both online and in-person trainings at our locations in New York City.

  • Personal trainings for new staff, tailored to their role.

  • Group trainings (i.e. psychiatric nurses, front desk staff, etc.);

  • Recorded videos and PDF how-to reference guides on specific topics or features.

  • Periodic refresher and “what’s new” trainings.

  • Provide end-user support for EHR and CM and reporting tools.

  • Assist with periodic reviews and audits (as defined by policy) of system users, permissions, licensing, and logs for enterprise applications and preparing summary reports on findings.

  • Communicate with staff on a proactive basis regarding IT changes and incidents that affect them.

  • Enforce information technology policies including ensuring adherence to funder requirements.

  • Work on tasks and projects as assigned by supervisor

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

  • A passion for customer service and using information technology to optimize user experience.

  • Excellent written and verbal communication, collaboration, time management, problem-solving and independent work skills.

  • Proficiency with Microsoft Windows and Office

QUALIFICATIONS AND EXPERIENCE

  • Experience as an advanced user of database-driven applications, including the use of reporting tools.

  • Experience providing formal or informal application support, training, and/or acting as a super user.

  • Experience working in a clinical setting and/or with behavioral health services a plus

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