Job Information
City of New York Drop-In Center Program Coordinator, Bureau of Alcohol and Drug Use Prevention, Care and Treatment in New York, New York
Job Description
Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
PROGRAM AND JOB DESCRIPTION:
The Bureau of Alcohol and Drug Use Prevention, Care and Treatment (BADUPCT) works to close gaps and reduce overall morbidity and mortality related to alcohol and substance use among New Yorkers. To accomplish this goal, BADUPCT contracts and oversees treatment, harm reduction, recovery, and support services; develops policy; conducts and disseminates surveillance and epidemiology and program evaluation; develops and disseminates treatment and management guidelines; develops and implements public health initiatives; engages in public and provider outreach and education; and promotes community interagency collaboration.
The Bureau amplifies the voices of those most impacted and focuses on inequitable structural, social, service, and communication factors that drive disparities.
The Harm Reduction Unit (HRU) provides fiscal, technical, and programmatic support to all 14 New York City’s syringe services programs (SSPs). This includes managing over $24M in annual funding, providing core harm reduction interventions, promoting best practices and innovative strategies to support people who use drugs, and funding and monitoring increased access drop-in centers, low-threshold buprenorphine treatment, and tailoring services to specific subpopulations (e.g., trans womxn, MSM). HRU supports both internal and external community partners to actualize harm reduction theories and concepts and mobilize innovative programs while maintaining a focus toward quick response, sustainable solutions, and workforce development that prioritizes supporting people with lived experience of homelessness, drug use and sex work to sustainably serve their community.
This Community Coordinator will be situated within BADUPCT working in the HRU. HRU splits the foci of its work into two portfolios. One portfolio, overseen by the Outreach and Syringe Litter Manager includes all the community-based work SSPs do to reach PWUD via mobile, roving, or peer-delivered outreach and partnerships support their engagement in care. One portfolio, overseen by the Drop-in Center Program Manager), includes the place-based work SSPs do to increase participants’ access to care and to encourage their engagement in breadth and depth of wraparound services in a “one-stop shop” setting. Wraparound services include continuous access drop-in centers, health care (e.g. buprenorphine treatment, HIV and hepatitis C testing, and vaccines); overdose prevention and intervention, l buprenorphine treatment, and tailoring services to specific subpopulations (e.g., womxn, transwomen who engage in sex work).
To a lesser extent, HRU supports both internal and external community partners to actualize harm reduction theories or concepts and mobilize research or pilot programs that are responsive, centering people with lived experience of homelessness, drug use and/or sex work.
Job Description: The Drop-In Center (DIC) Program Coordinator will perform responsible work in the planning, implementation, coordination, monitoring and/or evaluation of a broad spectrum of place-based interventions at SSPs, including respite programming, hygiene services, preventive care and medical interventions (e.g. buprenorphine treatment, HIV or HCV testing, overdose prevention center services).The DIC Program Coordinator will also work across departments to develop and maintain internal (other Bureaus) and external community partnerships (e.g.. SSPs) toward the goal of streamlining and improving services offered to at-risk PWUDs.
Under general direction from the supervisor, the Drop-In Center Program Coordinator will have wide latitude for the exercise of independent judgment and initiative to perform the following tasks:
Prepare, coordinate, collaborate to facilitate Drop-in Center Learning Community and Buprenorphine Learning Community and complete follow-up tasks.
Maintain records and notes to monitor implementation of place-based harm reduction services ( reviewing deliverable submissions, maintaining meeting notes) and inform technical assistance provided to Community-based SSPs)
Perform routine and informal site visits to and participates in meetings with Community-based SSPs in collaboration with the PHS Contract Managers, DIC Program Manager, and HRU teammates or Rapid Assessment and Response colleagues.
Communicate findings from field observations in verbal and written reports.
Identify and maintain trainings, resources, and tools to support harm reduction workforce to rapidly develop and scale up services while maintaining resilient teams despite vicarious trauma and a challenging political environment
Conduct literature reviews, routinely review programmatic data, to understand trends in community engagement support reparation of evaluation reports, program monitoring plans, and the community engagement in low-threshold care in at storefront locations
Assist in reviewing and identifying appropriate training and technical assistance for Community-based providers seeking to rapidly develop and scale up services and coordinate relevant partnerships.
Track and monitor drug- and health-related trends among PWUD to inform community responses (e.g. Bureau Race to Justice Workgroups, Emerging Drug Trends collaboration and monitoring by Research and Surveillance Team)
Review eShare, AIRS, and RedCap data in collaboration with the DIC Program Manager to understand SSP performance on new and existing funding
Communicate and coordinate with community partners s to inform policies, protocols, and procedures that impact service provision, expansion, and uptake and maintain a shared understanding of collaborative goals
Facilitate knowledge sharing and community engagement about services SSPs provide, (e.g. data displays, presentations, one pagers etc), to assist programs to gain the support of stakeholders, fiscal sponsors
Other duties or tasks may be assigned on an as-needed basis.
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
Proof of Education according to the education requirements of the civil service title.
Current Resume
Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
**LOAN FORGIVENESS
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.