Job Information
American Express Associate - Digital Product Management in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The core of our company is not just the products we offer, but the personal connections our colleagues have with our brand. Create digital experiences that enhance our colleagues’ lives at every touchpoint. Find your place in digital product on #TeamAmex
How will you make an impact in this role?
You will support the Sr Product Manager in designing, developing, and managing activities for The Square product (Amex’s intranet site), from product definition and planning through production and release. Partner with stakeholder teams on enhancing/refining product strategies and roadmaps. Manage the features backlog by identifying and prioritizing features and capabilities through direct input with business stakeholders, analysts, developers and architects and knowledge of the domain. Facilitates resolution of risks, issues and changes related to the product development lifecycle. Involvement includes modifications, upgrades and maintenance of the product or product line.
Key Responsibilities
Assist in developing the business case for new products or features.
Assist in the research of regulatory developments and provides preliminary input on analysis of potential implications to existing Products .
Support in the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.
Generate and distribute reports
Collaborate with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies
Supports in the creation and maintenance of the product backlog
Assists in the identification of technical gaps and collaborates with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics
Understands competitive and internal positioning for their product or product line through internal and external market research.
Use analytical abilities and strategic perspective to identify trends & recommend solutions that will help improve the user experience
Minimum Qualifications
We are looking for:
Recent experience in a Product Management or Analyst role writing stories and acceptance criteria utilizing Rally or JIRA.
Recent experience prioritizing work for a scrum team and making difficult tradeoffs in an Agile environment.
Excellent listening and communication skills to effectively communicate complex ideas and information across a broad range of stakeholders
Collaboration and leadership skills that help this person navigate cross-functional teams and build relationships, to influence decisions and deliver on shared objectives.
Great organization skills to balance answering questions and responding to needs of various stakeholders while continuing to drive delivery.
Experience in Platform metrics like performance tracking is a plus.
Experience with roadmap & prioritization, long-term strategic vision of the platform is a plus.
Qualifications
Salary Range: $60,000.00 to $110,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Job: Product
Primary Location: US-New York-New York
Other Locations: US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise
Schedule Full-time
Req ID: 24005882