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Job Information

City of New York ADMINISTRATIVE COORDINATOR in New York, New York

Job Description

Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

Under the direct supervision of the Executive Director of the Office of Support Services with the latitude for independent initiative and judgment, the Administrative Coordinator is responsible for assisting the Executive Director in the development and implementation of policies as it relates to the centralization and automation of the Office of Support Services. The Administrative Coordinator will also be responsible for monitoring overall results, evaluating programmatic initiatives and outcomes, and conducting recurring and/or ad hoc studies as needed to gauge program effectiveness. The Administrative Coordinator is responsible for coordinating and monitoring several ongoing TALX (Employment & Income Verification Services) related projects involving the Job Centers, Non-Cash Assistance centers and other programs under the auspices of the Office of Support Services.

FIA’s Office of Support Services, Office of Central Processing is recruiting for one (1) Principal Administrative Associate III, to function as an Administrative Coordinator, who will:

  • Produce statistical reports using data collected from unit programs and other agency

    programs Which are forwarded to the United States Department of Agriculture (USDA)

    ensuring compliance with current federal regulations requiring HRA to initiate

    overpayment claims against households that receive more Food Stamp benefits than

    the household is entitled to; Monitors overpayment errors by identifying, evaluating

    and developing valid Food Stamp overpayment claims to prevent the agency and the

    City from fiscal sanctions.

  • Liaise with the Office of Temporary Disability Assistance (OTDA) to monitor and identify

    cash assistance (CA) cases with employment income using the Resource File Integration

    (RFI) computer program. Case information is analyzed and forwarded to the Job Centers

    for appropriate budget changes. The Administrative Coordinator then calculates savings

    to the agency from case closings or cases re-budgeted; Prepares report reflecting net

    savings for the Executive Director.

  • Collaborate with Management Information System (MIS) to help establish standards and

    protocols in the automation of new software I data basing programs by obtaining and

    conveying agency policies and procedures relevant to the processing of work for the Office

    of Support Services in order to facilitate the development of automated systems needed

    for the improvement of current processes and work flow.

  • Evaluate and interpret proposed policy changes affecting the program areas under the

    auspices of the Office of Support Services by focusing on and researching the impact the

    proposed changes will have on current program practices and provides recommendations

    to the Executive Director.

  • Draft reports, memoranda and letters on behalf of the Executive Director using extensive

    word processing and spreadsheet applications; creates manilg ent reports and

    correspondence on behalf of the Executive Director for distribution within the Family

    Independe"f e Administration.

  • Represent the Executive Director at meetings with other program representatives that directly

    or indirectly impacts on the operation of the Office of Support Services by conveying information

    concerning the office's activities and conveying the contents of meetings to the Executive Director.

  • Respond to -telephone requests for information and clarification from other agencies and program

    areas by determining what information is requested and communicating the correct response.

  • Make on-site visits to unit programs to collect data in order to develop methods to improve

    productivity and efficiency for these programs. Participates in management studies and special

    projects as assigned by the Executive Director.

  • Liaison for the HRA Job Training Program (JTP) along with Employment Services. Coordinating

    and monitoring the workers placement within certain positions in HRA locations.

Qualifications

  1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

  2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or

  3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;

  4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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