Job Information
Kelly Services Implementation Specialist-East Territory in New York City, New York
At Kelly ® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks great!
We’re seeking an Implementation Specialist to provide onsite implementation of award-winning products to Clients in the healthcare, government, and enterprise industries. This position requires frequent travel within the U.S. Good project and time management skills, and excellent communication skills to represent the leading interpretation company in the world. The right candidate is organized, self-disciplined, detailed oriented and highly motivated to be a part of a global team that creates transformation and meaningful experiences for our clients.
Why you should apply to be an Implementation Specialist:
Able to travel to different locations within your territory.
$72,500 – Long term job opportunity
Full-Time position
Helping others in your community connect
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day as an Implementation Specialist:
Responsible for participating in onsite assessments and implementations at client locations during various shifts based on client needs.
Works with Clients in the implementation of Company products and solutions.
Supports the business continuity of the Company and its Clients as an essential worker.
Conducts basic Client research to understand the Client.
Attends planning meetings to ensure familiarity with Client implementations Keeps track of and documents all Client implementation activities in SalesForce.
Executes the agreed implementation plan with Client.
Prepares/assembles over-the-phone and video equipment.
Provides support in QA’ing equipment and materials delivered.
Inventories, tests, and troubleshoots equipment in the field.
Installs/deploys equipment and document placement.
Provides training and end-user support during the implementation and documents people trained.
Tracks extra equipment being left with client and handles return shipping of equipment as needed.
Provides post-implementation reports: equipment placement, end-users trained, and notes/follow ups related to the implementation.
Responsible for maintaining an organized staging area, by handling trash disposal, and organizing/documenting any old equipment retrieved.
Conducts account re-implementation for existing Clients and performs equipment maintenance.
This job might be an outstanding fit:
Bachelor's degree preferred, requires 0 to 2 years of related experience.
Basic proficiency in MS Word, Excel, and Power Point.
Excellent verbal and written communication skills.
Basic project management skills.
Strong organizational and analytical skills with high attention to detail.
Good public speaking and interpersonal skills.
Ability to work flexible shifts and weekends to accommodate customer needs and requests.
Excellent troubleshooting and creative problem-solving skills.
Good follow-up skills, the ability to understand and develop the “big picture”; adaptability to process changes; and a strong sense of ownership.
Self-motivated, self-directed and think and act independently while also being team oriented.
Knowledge of the interpretation and translation industry preferred.
Work experience in the healthcare industry preferred.
Other Additional Requirements:
Constantly talking and moving to provide hands-on training and demonstration of equipment.
Walking, standing, kneeling, and bending while onsite at customer locations to prepare, deploy and install equipment.
Travel by plane and/or car is required up to 85%.
Ability to work in hospital’s clinical and support areas, by interacting with staff and installing interpreting equipment on the hospital premises including patients’ rooms.
Must be able to wear personal protective equipment (PPE), including but not limited to N95 masks, as prescribed by the client and local agencies.
Must be able to comply with mandatory health screening requirements, in addition to other rules and regulations, as prescribed by the client and local agencies.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Implementation Specialist!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.