Apple App Store Commerce Developer Advocate in New York City, New York
App Store Commerce Developer Advocate
New York City,New York,United States
Software and Services
Skilled at helping developers identify, navigate and overcome technical or systematic complexities to drive adoption of new technology.
Proven ability to evangelize new products and features.
Speak fluidly to influence technical and non-technical decision makers
Excellent written, communication, and facilitation skills, with a focus on translating business requirements into technical solutions. Proven presentation experience.
Experience managing and developing external relationships.
Experience driving cross-functional projects.
Ability to manage multiple projects, and work in a fast paced, high-pressure environment. Work independently as well as in a team environment.
Previous iOS development experience a plus.
Experience and knowledge of all aspects of e-commerce ecosystem/platform including its inherent risks (e.g. fraud, payments, subscriptions), issues (e.g. low conversion) a plus.
Engineering Collaboration - Know your market and your product. Provide feedback to product teams to ensure tool and platform roadmaps are aligned with and include elements requested by developers. Work cross-functionally to prioritize product requirements by communicating developer needs and impact. - Understand production and customer support processes and service levels related to developer and customer facing issues. - Identify, document and manage process for minor enhancements and bug fixes. - Internally, work as technical resource for a cross-functional group including Apple’s Developer Relations, Business Management, Product Marketing, App Store Engineering teams. - Attend project meetings for new features, as needed across time zones. Review product specifications, designs, meeting notes, tickets, action items. - Be an assertive and vocal advocate for the App Store, helping to ensure local developers can take advantage of our feature offering. LAUNCH READINESS - Track launch release schedule and ensure all needed materials are technically accurate and ready to support developers at launch (guides, FAQs, support staff, etc). - Partner with internal teams on launch briefings related to technical implementation of App Store features. DEVELOPER EXPERIENCE - Provide support to key developers involved in App Store launches as needed, building and then leveraging strong relationships with said developers. - Benchmark the tools and capabilities available to developers for other platforms. - Solicit feedback from the developer community and specific strategic developers. - Evaluate success of commerce features. Present findings to App Store Management and Engineering teams.
Education & Experience
BS or equivalent
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