Actalent Specimen Accessioner in New Whiteland, Indiana
jOHNSON County site: Sawmill Preschool 700 Sawmill Rd, New Whiteland, IN 46184 SHIFT: Monday-Saturday 7am-3pm The Indiana State Department of Health is using Gravity Diagnostics for pop-up covid testing centers. They are needing Specimen Processor/Accessioners to assist with collecting patient samples and then processing/packaging them for later lab testing. The patient will drive in then call into the team, our staff will then ask them to download the app to input their info (or might need to come out to help them) to make a QR code for their sample, then they will collect covid swab (most patients should do that independently but could have to perform for the swab if asked), and finally label, process, and package the sample for shipment back to main lab in KY. Client Job Description: These Accessioners are responsible for the receiving and processing laboratory specimens and requisitions ensuring accuracy of information processed. You will act in the best interest of patient care and Gravity Diagnostics while serving as a liaison between our lab and our customers. You will respond to inquiries and research, troubleshoot and resolve customer problems. This role will also perform a wide variety of administrative and clerical duties. During peak demand, you will work on special projects. These projects will be in performing Missing Information tasks/investigations, assisting with the Revenue Cycle management (RCM) process and other projects as assigned. Responsibilities and Duties: • Follow and adhere to the Corporate Compliance Program along with all HIPAA guidelines. • You are responsible for the receiving and processing of laboratory specimens and requisitions. You will enter requisitions data into the online database and label the specimens. • Verify patient demographic information matches the test requisition form submitted • You will act in the best interest of patient care and Gravity Diagnostics. • Serves as a liaison between Gravity Diagnostics and its customers in response to inquiries and problems. • Research, troubleshoot, and resolve customer problems. Performs a wide variety of administrative/clerical duties
CNA, HHA, patient care, laboratory, swabbing, healthcare, covid, patient care tech
Top Skills Details:
Additional Skills & Qualifications:
MUST HAVES: -Education: HS diploma or GED -Experience: 4+ months of CNA, Home Health Aid, STNA (state tested nursing aid), Medical Assistant, Phlebotomist, Patient care tech, Specimen process/accessioner, diagnostic/healthcare lab support -Skills: need to have experience with patient care or healthcare/research/diagnostic labs, proficient with computers -Personality: HAS TO BE FLEXIBLE AND PATIENT while they are getting these sites set up. There will be some changes happen as these sites patient flow changes. Clear communication, teamwork, and attention to detail are other characteristics of top performers NICE TO HAVES: -Experience with deescalating patients/customers, or other customer service experience -Tech savvy -Experience in a fast paced, high volume, or metric driven environment TEST: Karen said she is open to just customer service OR pharm tech candidates. It is really up to us to determine if they are comfortable working in this type of patient facing role. DISQUAL: uncomfortable with covid patient/patient samples, someone who can only work in a structured environment
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