Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Hancock Bank Senior Desktop Support Specialist-R012549 in New Orleans, Louisiana

This is a job for a Senior Desktop Support Specialist position with a company located in New Orleans, LA.

JOB FUNCTION / SUMMARY: Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users and has responsibility for more critical and complex applications by performing the following duties.

ESSENTIAL DUTIES & RESPONSIBILITIES: Acts as an internal resource available to all bank personnel for situations encountered with computer operating systems or associated components and peripherals. Provides technical support by answering questions and resolving problems regarding all aspects of the banks departmental computer software applications. Develops in-depth knowledge of the information needs of the business unit and pursues the technical skills to support those needs. Develop in depth knowledge of database and database structures to provide application support for the business units. Monitors systems in the business unit and resolves errors and inefficiencies. Provide (Level 2) support for departments that have logged problem calls with the Service Desk. Accepts and updates call tickets as appropriate. Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Instructs users in use of equipment, software and manuals. Coordinates activities with help desk, network services or other information systems groups. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Secondary Duties: Develops in-depth knowledge of applications used by other business units as assigned. Acts as internal resource for assigned business units as it relates to any situation encountered with computer hardware or software. May be asked to work nights, weekends and holidays. May be included in an on-call rotation. Provides guidance and mentoring to Desktop Services technicians and team members. Provides level 1 support as needed. Some travel is required. Performs all other duties as assigned.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree from a four-year college or university; two to four years of related experience and/or training; or equivalent combination of education and experience. High level knowledge of Microsoft Office products including Microsoft Word, Excel, Access, PowerPoint, and Outlook email program. To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software and Word Processing software. Mastery of the desktop operating system and as knowledgeable about the applications as the business unit that uses it. Proficient in the use of a variety of Microsoft Software such as Office, Project, and Vision. Proficient in the development and modification of script utilities. Must have ability to work independently and perform all duties of the job efficiently and effectively.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Excellent communication and client service skills. Ability to manage time and competing priorities in a retail environment. Strong interpersonal skills with the ability to interact with all levels of an organization. Collaborative professional skills that lead to a collegial and partnered approach to meeting objectives. High motivation with ability to successfully meet individual and team goals while maintaining individual performance over the ong term. Ability to understand and interpret a P&L and financial statements. Adaptability, flexibility and ability to work branch hours, including weekends and some evenings.

Equal Opportunity/Affirmative Action Employers.  All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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