Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,270,373)

Job Information

Windsor Court Hotel Lead Reservations Agent in New Orleans, Louisiana

Description

Lead Reservation Agent

Windsor Court is seeking a Lead Reservation Agent to join our team. The ideal candidate will handle reservations friendly and efficiently, quoting available rates to maximize room revenue and average rates according to luxury standards, as well as be the main point of contact for our specialty accounts, such as Virtuoso Agencies and Signature Travel Agents; he/she will be the primary reservations contact for the Federal Reserve, and the lead reservation agent will also support the leadership team preparing amenities and welcome notes and with the training of new team members and cross-training of other departments.

Responsibilities:

  • Handle reservations in a friendly and efficient manner

  • Acts as the main point of contact for our specialty accounts, i.e. Virtuoso Agencies, Signature Travel Agents, etc.

  • Acts as the primary reservations contact for the Federal Reserve

  • Supports leadership team with preparing amenities and welcome notes

  • Assists with training of new team members and cross-training of other departments

  • Quote available rates to maximize room revenue and average rate according to luxury standards

  • Handle upwards of 75+ incoming calls per day

  • Pursue sales opportunities and capture business leads to sustain the inbound sales program

  • Attend to all inquiries with a dedication to customer service excellence

  • Demonstrate a solid understanding of our customers, our products, our competitors, and our industry

Requirements

  • Minimum three years of experience in inbound telesales or customer service operation

  • Hospitality and/or hotel operations experience preferred

  • Excellent customer service, written and verbal communication skills

  • Strong organizational skills

  • Must be able to work flexible hours, including weekends and holidays

If you are a motivated individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within our organization.

DirectEmployers