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IFF Sales Support Representative in New Century, Kansas

Sales Support Representative

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Date:Jun 19, 2024

Location: New Century, KS, US

Company: IFF Family of Companies

Job Description

Sales Support Representative - New Century, KS

The Nourish division of International Flavors & Fragrances is looking for a dynamic individual to join our Sales Support Team. The successful candidate will work in a team of sales service professionals providing critical information on our many products to our large customer base.

NATURE OF WORK

Responsible for providing sales support for assigned Sales Directors, Account Managers, Regional and Global Account Managers. Sphere of activity encompasses working with our sales organization and customers to coordinate, communicate and distribute critical data to both internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coordinate the collection of document requests, both standardized and customized

  • Independently takes care of Customer and Sales Account Managers requests for information on products and literature, such as Product Descriptions, Material Safety Data Sheets, Kosher Certificates, and Questionnaires as requested.

  • Insure accurate and timely communication with internal and external customers.

  • Accurate and timely completion and reporting of work and results

  • Work closely with Account Managers and customers to meet the timelines for the delivery of the customer requests

  • Responsible for being a back-up in the absence of other Sales Support Reps on the team

  • Develop strong relationships internally and externally. Maintain conscientious and positive inter-departmental communications

  • Manage requests through SFDC and through third party sites (e.g., TraceGains)

  • Maintain a resilient can-do mentality and drive actions to deliver on customer expectations

  • Arrange for Samples to be sent to customers when requested by account managers

Job Requirements

QUALIFICATIONS:

  • Self-motivated individual with a customer centric mindset

  • Minimum of 2 years of experience in the food industry

  • Up-to-date knowledge of the IFF product line portfolio preferred

  • Proficient in MS Word, Excel, PowerPoint and Salesforce.com

  • Excellent communication, interpersonal and organizational skills

This position reports to the Sales Support Supervisor and Sales Coordinator Manager. Preferred locations are New Century, St Louis, or South Brunswick.

While we are interested in all qualified candidates with the potential to work in the United States, we are not able to sponsor visas. Additionally, to qualify for this position, you must be proficient in English, including reading, writing, and verbal communication.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…

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