Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Cedar Fair Service Technician III in NEW BRAUNFELS, Texas

Overview:

The Service Technician III Provides end user software, hardware, and network support and assistance. Diagnoses, and resolves complex hardware, software, and network related issues. Responds to helpdesk calls and tickets in a timely manner and documents. Acts as a technical lead and mentor to junior staff.

Responsibilities:

  • Monitors Service Desk communication channels. Responds and records service requests and incidents in the ticketing System. Updates tickets with appropriate information throughout the ticket lifecycle. Mentors junior staff on ticket handling processes and procedures.

  • Independently, installs, supports, and upgrades computers, POS workstations, and associated peripherals and software. Develops installation processes and procedures. Develops standard system images and software installation packages.

  • Independently, troubleshoots and resolves complex level two/three hardware, software, and network issues. Engages in research and in-depth troubleshooting to resolve technical issues. Escalates higher complexity and/or critically urgent issues to the senior level support teams for resolution.

  • Assist senior park and corporate IT staff with complex projects or issues. Independently completes task or projects to meet or exceed requirements.

  • Provides user systems access. Ensures appropriate approval is provided and documented.

  • Leads service desk related projects ensuring that specified requirements and standards are met or exceeded.

  • Acts as a technical liaison between IT and guests and other associates. Can represent senior staff in their absence. Always acts in a professional and respectful manner.

  • Assist in training and development of new hires using both training documentation and hands on experience.

Qualifications:

  • Associate's degree / vocational or technical school degree

  • 2-4 years IT, or relevant work experience

  • Must be able to work nights and weekends

Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.

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