Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Payment Dispute Resolution Specialist, Carrier Services in Nashville, Tennessee

Description

Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customer’s freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. This is a great opportunity to fill a high visibility role in the fastest growing new market in Amazon expansive portfolio.

Amazon is looking to hire an Accounts Payable Dispute Resolution Specialist to help our expanding Amazon Transportation Services network. The Accounts Payable Dispute Resolution Specialist will work as part of a team responsible for mediating payment disputes and resolving payment-related problems for our growing carrier partner base. Responsibilities of this role include identifying and investigating raised payment errors, calculating payment differences, communicating with internal and external partners, reconciling payment-related disputes for our carriers, and helping the team with other payment-related initiatives. This job will require problem solving, basic mathematics, communication, and customer service skills while having the ability to work independently in an often ambiguous work environment. Passion and drive for customers is a must.

Key job responsibilities

  • Identify, deep dive, and resolve payment disputes for Amazon’s Transportation Services network carrier base

  • Resolve carrier claims on invoice payments in accordance with Amazon’s policies

  • Ensure accurate and timely resolution of carrier payment disputes

  • Maintain Amazon’s SLA promise to our carriers.

  • Meet or exceed established daily quota goals

  • Collaborate directly with our Amazon Transportation carriers and with members of cross functioning departments

  • Flexibility to change as per the changing requirements of the business

  • Supporting ad-hoc requests as needed

  • Helping the team with other payment related initiatives given the opportunity

  • Engage with internal teams and stakeholders to identify opportunities to improve payments and ensure customer promise

Basic Qualifications

  • High school or equivalent diploma

  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

  • Experience managing large data sets and utilizing to drive performance and process improvements

Preferred Qualifications

  • 1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience

  • 1+ years of management experience

  • Bachelor's degree

  • Experience with SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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