Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

TEKsystems Inbound Customer Service Agent in Nashville, Tennessee

Job Description:

  • Inbound Customer Service Representatives are needed to support a client in the Eastern Time Zone. Agents can expect a structured work environment, where they have a set schedule with scheduled breaks (2-15 min paid) and lunch (1- 30 min unpaid).

  • Hours are Monday-Friday from 8am-4:30pm Eastern (7am-3:30pm CST) . OR 8:30am-5pm Eastern (7:30am-4pm CST).

  • Training is 1 week long and training runs from Mon-Fri 8:00am-4:30pm Eastern (7am-3:30pm CST).

Customer Support Reps will be handling inbound calls from company field technicians that need assistance with a new computer system/app that the company is implementing. The field technicians might need assistance with:

a. password resets

b. how to navigate the system

c. how to upload forms into the system

d. how to connect to the system

e. troubleshooting errors they are receiving

Skills:

Customer service, Help desk support, Support, Customer support, Call center, Service desk, Help desk, Troubleshooting, Technical support, Customer service oriented, Customer experience

Additional Skills & Qualifications:

Need to have GED or HS Diploma.

This is a work from home position with 2 morning shifts.

Must have high speed connected internet.

Must have good customer service/communication skills.

Main calls inbound are coming from internal employees (Field Techs) or 3rd party technicians who need help using a new computer system.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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