Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Populus Recruiting Customer Service Representative (CSR) in Muscatine, Iowa

This position is typically dedicated to a specific customer account and will be responsible for most activities related to maintaining that account including handling freight, keying inventory transactions, and customer communications.

ESSENTIAL DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work with customers to coordinate shipments to and from warehouse to meet key customer delivery requirements.

  • Generate associated documents for customer shipments including warehouse pick sheets, packing lists, and bills of lading.

  • Receive inbound freight and verify contents. Reconcile product received with packing list information to identify any discrepancies.

  • Create and apply labels to properly identify parts per customer specifications.

  • Communicate with customer and carriers for transporting customer orders and receipts. This includes

    greeting drivers as they arrive, communicating loading and unloading instructions, and signing

    necessary documents.

  • Promptly communicate any problems to the customer associated with outbound shipments and

    inbound receipts, including product availability, damage, inventory discrepancies, and carrier issues.

  • Furnish customer with inventory reports such as stock status, transaction history, and tracing

    information as requested.

  • Enter inventory transactions into the warehouse management system (WMS) or customer-specific data

    system and manage the integrity of inventory accuracy. Properly file associated warehouse and

    shipping documents for future reference.

  • Effectively communicate with warehouse operations to ensure proper scheduling of activities

    including inbound and outbound freight, physical inventories, cycle counts, and special customer

    requests/projects.

  • Maintain a good understanding of warehouse GMPs to apply to customer activities.

  • Keep warehouse management informed of customer feedback and any signs of customer

    dissatisfaction.

  • May oversee Sample Room duties including sample production.

  • Additional duties as assigned.

QUALIFICATIONS

General office experience, including telephone techniques and computer skills. o Experience working in Microsoft Word, Excel and Outlook required o Prior experience with Dynaway AX Asset Mgmt. Software helpful o Zebra Printer, printers and copy machines

o 2-way Radio

o Multi-line phone system

  • Must be an organized individual who is able to handle multiple tasks at a time while effectively

    communicating with customers and warehouse operations.

  • Communication skills, both written and oral, are necessary to establish and maintain effective working

    relationships with customers.

  • Must be able to identify problems and make recommendations to solve problems.

  • Attention to detail and accuracy are foremost in the ability to maintain accurate inventory.

  • Working knowledge of Microsoft Word and Excel and related company or customer data systems

    needed.

  • Some prior customer service and/or warehouse experience desired. As a direct company

    representative of the Companys customers this position requires a professional demeanor and provide a high level of customer service at all times.

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