Job Information
Microsoft Corporation Senior Solution Architect - Business Applications in Multiple Locations, Belgium
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world.
The ideal candidate has a passion for applying their design skills to problem solving in the client interest of the Microsoft Industry Solution Delivery (ISD) Business Applications Team here in EMEA. We seek someone who is empathic, curious, highly collaborative, and open to exploring innovative ideas that may go beyond visual solutions.
In helping ISD Business Applications expand the capacity to serve its clients, we plan to demonstrate the value of involving designer thinkers both early and deeply in the problem-solving process. Implementation is key: engagements will be deemed a success if the proposed solution is feasible, and ready for implementation.
This role will be to drive some of our largest transformational opportunities, working with c-level and other senior customer stakeholders to establish value driven outcomes for their business based on our platform
Responsibilities
Lead some of our largest transformation engagements to develop value driven roadmaps and help our customers prioritise and plan for their digital transformation journey.
Assess the client’s As-Is and develop a “To-be” solution. You will identify industry, business and technology / digital trends which can be applied, such as mobility, big data, IoT, etc.
Develop user journeys that describe the application of specific technology elements in the client environment and describe the business outcomes these will deliver.
Develop and share detailed solutions with existing client service teams, and empower (internal and customer) stakeholders to evangelise the transformation and strategy across the client organisation.
Work through each stage of the design thinking process: from research to understand requirements, prototyping and testing creative solutions:
Research will include both qualitative and qualitative aspects (interviews, focus groups, participant observation, document review, business value analysis) with a view to defining the problem space.
Define the solution space by developing, testing, and refining the ideas generated. Ideas can be presented in multiple applicable formats – visual, text, video, design, etc.
Present and defend proposal experiences including business outcomes, solution overviews and initiative roadmaps to peers and executive level stakeholders (internal and external).
Coordinate with subject matter expertise to provide clients with information on how to successfully deploy Business Application solutions.
Work with other services team members and leaders to proactively identify and mitigate/resolve risks and issues.
Contribute to the success of other through the sharing of best practices, lessons learned and IP from projects to the global community with focus on continuous improvement.
Core Skills
Demonstrable Experience in presales and delivery of Microsoft Dynamics 365 implementations covering Customer Engagement, Power Platform and data verse, and/or Finance and Operations.
Demonstrable Experience of being part of the implementation of a transformation program.
Industry experience . Experience in a sector such as manufacturing, retail, automotive, healthcare, public sector or professional services.
Process skills . Experience in finance or operations processes from a functional and implementation perspective.
Strategic thinking & execution . Ability to develop sales and business strategy options, while also being able to successfully execute on complex opportunities.
Excellent Communicator . Strong negotiation, organisational, presentation, written, and verbal communication skills able to “tell a story” to both technical and non-technical audiences.
Orchestrator – Ability to work collaboratively with members of the immediate and wider Microsoft team including sales and engineering, and Microsoft partners to solve customer issues, leverage best practices, & deliver results.
Growth Mindset . Positive approach to problem solving, learning, and development of potential.
Entrepreneurial . - You have an entrepreneurial, creative and Challenger mindset with ability to overcome and work around problems that are inevitable in rapidly growing businesses, all with a passion for ensuring customer success.
Curiosity & Listener - Always asks more question than giving answers, seeks to understand the real customer motivation.
Design Thinker. Demonstratable understanding of human centred design thinking approach to problem solving with real experience in storyboards, human centric flows, prototypes and testing methods.
Be able to balance the between three competing factors of – user desirability vs business viability vs tech feasibility.
Technical breadth. Broad knowledge of how businesses use technology; strong knowledge for digital technologies, including data analytics, mobility, cloud, and consumerisation of enterprise technologies.
Influential . Significant experience delivering persuasive presentations to business decision makers.
Language Skills: Fluent in French and English and ideally Dutch
Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's degree in computer science, Information Technology, Engineering, or related field AND 8+ years' experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR master's degree in computer science, Information Technology, Engineering, or related field AND 6+ years' experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR equivalent experience.
Additional Qualifications
Experience of working within one of the “big 4” consulting firms.
Passionate about technology trends, both enterprise and consumer.
Substantial experience in consulting/or IT functional strategy experience, especially around business technology.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .