Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,045,173)

Job Information

ADP End User Computing Support Engineer in Mulgrave VIC, Australia

Position Title : End User Computing (EUC) Support Engineer

Reporting Line : Senior Manager - GETS APAC

Position Purpose: Responsibility for delivering positive technology experiences for all ADP Australia Associates by ensuring high quality and timely ICT support, along with driving better adoption, and use of, technology within the workplace.

Key Responsibilities:

  • Provide first and second level support through issues reported through the International Service Desk, Tech Café events and functional escalations.

  • End to end accountability through the ownership of incidents from initial report to resolution; as well as problem investigation and root cause identification.

  • Coordinate activities between multiple support groups to ensure adherence to Service Level Agreements.

  • Proactively monitor performance to ensure that issues or problems are resolved before they impact the business.

  • Help identify and drive continuous improvement aligned to business and technology requirements, implement automation and self-service processes to improve user experience and responsiveness.

  • Drive improved adoption of the technology already available to ADP Associates, creating a more tech-enabled and efficient workforce.

  • Deliver induction, training and knowledge sharing sessions for ADP Associates on both existing and future technology offerings.

  • Produce and distribute timely communication to Associates, leveraging the various channels available at ADP.

  • Help maintain self-service tools and knowledge bases; ensuring appropriate processes are in place for their continuous development.

  • Maintain physical hardware and coordinate installations, moves and repairs.

  • Work with vendors/partners and ensure they deliver on their commitments.

  • Ensure all changes are performed in a controlled and auditable manner that aligns with ADP’s change management process.

  • Work on global and country level projects that improve ADP’s technology environment for associates or clients.

  • Perform work outside of business hours where required.

Experience:

  • Minimum 3 years’ experience in a similar Desktop Support position within a corporate environment.

  • Excellent understanding of the Microsoft 365 suite of products and where they can be used to drive better business outcomes.

  • Advanced knowledge of Microsoft based operating systems and supporting administrative tools.

  • Comfortable supporting and troubleshooting hardware including, but not limited to, computers, servers, printers, phones, switches, conferencing equipment and patch panels.

  • Knowlege of Amazon Web Services and cloud concepts.

  • Strong service management experience, supporting both in-office and remote users.

  • Exceptional organisational skills, the ability to prioritise and multi-task; whilst dealing with ambiguity.

  • Outstanding interpersonal skills and a well-developed capacity for effectively managing relationships with a range of stakeholders.

  • Effective communication skills, both written and verbal.

Certifications / Qualifications :

  • Tertiary qualification or comparable industry experience.

  • ITIL certification highly regarded

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

DirectEmployers