Student Veterans of America Jobs

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Facilitates the preparation of charts through chart verification, patient telephone communications, and patient appointment scheduling. Performs preoperative evaluation center duties and provides clerical support to chart pre/triage registered nurses including obtaining and distributing required paperwork. Assists with procedural verification of patient charts for upcoming campus scheduled surgeries and procedures. Communicates status of authorizations and test results to the care team. Demonstrates excellent customer service, written and oral communication skills. Provides customer support and resolves problems that may be shared during customer interactions/inquiries.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Graduate of a Medical Assistant Program PLUS One (1) year of experience in a healthcare setting working with medical terminology, or with healthcare surgical or procedure scheduling operations. OR High school diploma or equivalent PLUS Two (2) years of experience in a healthcare setting working with medical terminology, or with healthcare surgical or procedure scheduling operations. EXPERIENCE: 1. Two (2) years of experience in a healthcare setting.

PREFERREDQUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.Completion of medical terminology class. 2.Post high school education (Health Sciences, business, or related field). 3.Graduate of a Medical Assistant Program. EXPERIENCE: 1. Two (2) years of experience as a Medical Assistant in a preoperative evaluation center with patient telecommunications experience

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Calls patient 1-2 days prior to scheduled appointment verifying their commitment and rescheduling when appropriate. Answers phones and returns voicemails. May require patient call-backs to change patient arrival times to hospital. Assists chart prep nurses to call patients as needed for procedures.
2. Assists Registered Nurses and other medical staff by communicating scheduled procedure time with each patient. Provides instructions such as procedure location, NPO, need for driver home, medications to be taken, preop shower, and any specific preop instructions. Confirms patient understanding of instructions and answers their questions.
3. Telephonically captures patient information for chart triage and provides... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)