Job Information
Lowe's Site HR Business Partner in Mooresville, North Carolina
Your Impact
The Site HR Business Partner provides consultative support and partnership to the leaders and associates in his/her assigned sites to drive critical human capital initiatives and associated business results. This role leads a team of HR Advisors and HR Coordinators responsible for driving the HR initiative at the location. This role leads activities and ensures successful achievement of objectives related to associate engagement, workforce management, performance management, talent development, succession planning, diversity and inclusion, communications, and change management. The Site HR Business Partner impacts overall business performance and associate engagement by providing strategic, creative, and collaborative leadership across assigned location and positions. Further, this role diagnoses issues and opportunities proactively and takes necessary action to bring timely resolution. To be successful, the individual in this role must influence business leaders and build strong, cross-functional relationships. In addition, this person must have knowledge of the HR functions and associated HR policies, approaches, and environmental constraints, as well as relevant HR laws and regulations. This role is critical to Lowe's as it aligns HR strategy plans and helps leaders implement plans within specific sites.
What you will do
• Required to work a set schedule that meets the needs of the facility.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility.
• Requires availability for potential day and overnight trips (monthly).
• Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
• Partners with leaders in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Supports and influences key operational and strategic decisions.
• Understands the general business conditions that affect their industries, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view.
• Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e., exposure events, project assignments, coaching, etc.).
• Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders.
• Manages and supervises a team of HR Advisors and HR Coordinators. This includes performance management, development, and coaching and training to ensure the continued upskilling of the building HR team.
• As a member of the leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives.
• Partners with site leadership to engage and coach associates on the floor to promote a customer service culture.
• Provides input to HR COEs regarding specific functional strategies, programs, and practices to ensure that they meet business needs. Serves as an advocate for business leaders and managers.
• Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area).
• Uses organizational diagnostics (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/associate engagement challenges and opportunities in the business. Partners with leaders and HR Centers of Expertise (COEs) to craft, select, implement, and/or support solutions (e.g., team or individual assessments, manager assimilations, team building events, coaching, customized training, or other appropriate actions).
• Promotes adoption and effective use of company programs such as reward, recognition, talent, and communication programs; as needed, leverages HR COEs for support and deep subject matter expertise.
• Participates in the interview and selection process for site people leaders to ensure consistent quality of leadership.
• Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs.
• Leads conversations with site teams on sourcing, recruiting and staffing plans (e.g., spring, seasonal conversions) and partners with Talent Acquisition team to determine and support hiring plans.
• Coaches leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology.
• In partnership with other business leaders, creates strategies to identify and overcome barriers (e.g., by facilitating meetings/conversations to identify root-cause issues of change blockers and coaching managers on appropriate tactics to mitigate or overcome issues).
• Develops and implements plans to ensure exceptional results from change initiatives.
• Identifies where inconsistent communications or messaging may appear and aligns communication plan with company strategy to ensure expected results.
• Partners with Field Leadership on strategic community outreach and engagement such as supporting local job fairs, participating in community service, and maintaining local hiring partnerships.
• Supports all aspects of HR during new site openings, closings or relocations. In partnership with other senior HR leaders, provides human capital consultation regarding team, department, or more significant business/operational restructuring.
• Manages a team who supports and provides consultation to People Leaders and delivers business results through people strategies.
• Manages by walking around, staying connected to site leaders and associates to ensure positive associate relations and engagement.
• Support labor campaigns as necessary.
• This position manages/supervises people
What You Need To Succeed
Minimum Qualifications
• Bachelor’s Degree in Business, Human Resources or related field (or equivalent combination of education and work experience in a related field)
• 6 years of HR experience with increasing levels of responsibility
• 4 years of Human Resources generalist experience across multiple disciplines (e.g., workforce planning, talent acquisition, career development) while interpreting and applying HR policies, procedures, programs and processes
• 4 years of leadership experience with or without direct report responsibility
• 4 years of experience working in a cross-functional team environment with exempt and non-exempt staff
• Proficient with Microsoft Office Suite including Outlook, Word, Excel
Preferred Qualifications
• Master’s Degree in Business, Human Resources, or a related field
• 2 years of experience working in multiple locations
• 1 year of leadership experience with direct report responsibility
• 3 years of experience managing a cross-functional team with exempt and non-exempt staff, while maintaining a union free environment
• Experience developing, adapting, and/or facilitating training
• Experience actively serving as a strategic business partner for other parts of the organization
• Relevant professional certifications (e.g., Professional in Human Resources)
• Experience in a supply chain or retail environment
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range for CA, CO, HI, NJ, NY, DC, IL, WA: $95,500.00 - $159,200.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.