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BDC SOLUTION ARCHITECT – CRM MS Dynamics 365 in Montreal, Canada

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

  • Flexible and competitive benefits , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

  • In addition to paid vacation each year, five personal days , sick days as necessary , and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning , training and development , and much more...

POSITION OVERVIEW

The Solution Architect (SA) is accountable to create solutions, to support current and foreseeable changes due to new technical or business requirements. The solutions are functionality appropriate, technically sound well integrated and support reuse within existing ecosystem and by other LOBs. The SA develops the solution architecture by collaborating with Business units, Architecture, Development, Security and Operations and provides value-added, professional advice to the Lead Solution Architect, Senior management team, and business partners. The SA is accountable to ensure proposed solution architectures are consistent with Enterprise/Line of Business (LOB)-wide initiatives and aligns with the roadmaps established by Enterprise Architecture.

Reporting to the Director, Solutions Architecture, you will work closely with a team of Solution and Enterprise Architects (across multiple domains and platforms) as well as Data and Analytics specialists who interact closely with the business to understand their needs and create adequate solutions. This role will allow you to gain exposure to many areas of BDC business, be in the forefront to understand business challenges and provide innovative solutions to address them.

CHALLENGES TO BE MET

  • Translate business requirements into long-term architectural solutions for the business with aim to ease the sharing of consistent information between lines of business.

  • Integrate in project and product teams as an expert in solution architecture application domain. Guide and propose technological solutions that meet business needs while remaining aligned with IT strategies.

  • Provides technical leadership and consultation to development teams related to detailed design.

  • Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 and the associated Power Platform solutions.

  • Upskilling of the existing technical leads in new technologies and enhancements of Dynamics 365 and the associated Power Platform solutions.

  • Mentorship of existing technical resources in architecture and governance of Dynamics 365 and Power Platform.

  • Develop or participate in the development of architectural documents, and solutions with aim to enhance reliability and performance by reducing redundancies and enable use for multiple business scenarios.

  • Focus on application patterns and non-functional requirements, architectural reference models, application interface types, and service-oriented architecture.

  • Participates in the system specification review process to ensure system requirements can be translated into valid architecture.

  • Create and seek approval of architecture artifacts at the ARB (Architecture Review Board) and communicate architecture decisions and key solutions impacts to project stakeholders.

  • Identifies risks or issues with technology solution & design which may impact realization of project benefits and provides guidance and support to stakeholders in making good decisions to proactively resolve or mitigate potential risks/delays to the project.

  • Lead or participate in RFP technical requirements, including preparation and vendor’s response evaluation.

  • Lead or active participate on projects cost evaluation. Provides input into the preparation of business case.

  • Support implementation of approved architectures as subject matter expert, compliance monitor, and go-to architectural authority on projects.

  • Identifies and researches relevant technologies, performs Spikes/ Proof of Concepts / Prototypes, and recommends applications of such technologies to future product architectures.

WHAT WE ARE LOOKING FOR

Professional Experience

  • 10+ years’ experience in solution architecture and design, preferably in a financial services or banking industry, including tools and techniques in developing solution architecture artefacts.

  • In-depth experience (5-10 years) in the study, design and implementation of solution and information architectures for large, well-integrated transactional, collaborative, and analytical systems with focus on Microsoft Dynamics CRM, 365 and associated Power Platform applications.

  • Experience with CRM Dynamics Upgrade projects as well as with the migration of an on-premises MS Dynamics 365 to the cloud (major asset)

Education

  • Bachelor's degree in computer science or equivalent combination of education and experience.

  • Microsoft CRM, Power Platform, and other Microsoft Certifications or working towards them (Major asset)

  • Experience with architecture frameworks (TOGAF, SAFe, other) and architecture tools – certification is an asset.

Knowledge and Skills

  • Master foundational architecture framework, architecture systems evaluation, risk analysis and management, fit–gap analysis.

  • 10+ years of extensive hands-on CRM experience with focus on Microsoft Dynamics CRM / Dynamics 365 on-premises and in the cloud covering key architectural dimensions across design, development and implementation and upgrade.

  • Systems and platform experience, including web, cloud (Azure is a must, other are considered assets). Master Microsoft Technology Stack.

  • Data integration architecture, Content and data migration architecture and design.

  • Strong interpersonal relationships and proven leadership and mentorship capabilities to guide teams through the project, providing support and expertise as required

  • Demonstrated ability to build and maintain a strong working relationship with key client stakeholders such as business representative, architects, and other technical resources and proven track record to them on anticipated changes that will impact business and /or strategic priorities

  • Ability to effectively identify emerging technologies, trends, standards, and products that have a strong potential for use within the organization.

  • Experience within digital banking. digital transformation and online channel platform implementation programs in a major financial institution (asset).

  • Experience using of BIAN (Banking Industry Architecture Network) is a nice to have.

  • Experience with Agile Scrum/Kanban, DevOps, and Continuous Integration / Deployment / Delivery

  • Experience with technology product evaluation, selection, acquisition, and deployment processes.

Soft Skills

  • Expert bilingual (English/French) communication skills, both written and verbal with ability to convey information to various levels of the organization.

  • Expert ability to manage multiple projects high in complexity and of strategic importance.

  • Team player with demonstrated leadership abilities.

  • Seek opportunities by focusing on solutions, not problems. Naturally inquisitive, and business focused. Thrive working with diverse teams, and deeply committed to our collective success.

  • Confident in decision making and the ability to explain processes or choices as needed based on strong analytical skills (ability to propose alternatives when functional requirements conflict

Other

  • Preferred location: Montreal. BDC will consider candidates from other locations.

  • Financial industry experience (asset).

  • Hybrid work required – 60% on site.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca .

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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