Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Children's Minnesota Customer Service Rep in MN and WI Remote, Minnesota

About Children's Minnesota Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org . Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary The Customer Service Representative provides timely response and resolution to inquiries on account balances of the uninsured and underinsured patient as well as other patient out-of-pocket expenses related to co-insurance and deductibles. The representative responds to initial patient-family requests; provides detailed explanations of patient billing information; resolves patient-family questions; performs follow-up on outstanding concerns, and collaborates with other departments to research patient billing history. The position consistently demonstrates excellent customer service and communication skills. Scheduled hours: 8:30am to 5pm during training, 9:30am to 6pm after training period ends This position currently works on site at 5901 Lincoln Drive, Edina MN. It will transition back to remote after an undetermined period of time. License/Certification/Registration required? No Education: *High School Diploma or equivalent work experience required Experience: *3-5 years of customer service experience *Experience working with a wide variety of PC applications Knowledge/Skills/Abilities: *Working knowledge of billing and follow-up processes *Excellent customer service through oral and written communication to patients, families, and other external and internal contacts *Excellent communication skills when dealing with patients, families, public, co-workers, and professional offices *Knowledge of HIPAA privacy standards and PCI compliance regulations *Proficient use of systems (computer, applications, phone systems) *Basic knowledge of medical terminology *Detail-oriented, good organizational skills, and ability to be self-directed *Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere *Flexibility to perform other tasks as needed in an active work environment with changing work needs *High-level problem solving, analytical, and investigational skills *Ability to learn quickly and meet continuous timelines *Exhibits behaviors consistent with principles of excellent service *Demonstrate and maintain competency as required for job title and the unit/area(s) of assignment *Exhibits behaviors consistent with standards of performance improvement and organizational values (e.g., efficiency and financial responsibility, safety, partnership and service, teamwork, compassion, integrity, and trust and respect) Physical Demands Please click here to view the Physical Demands The posted pay range represents rates for a grouping of multiple jobs within a salary grade. We carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, and organizational needs. Base pay is just one piece of the total rewards program offered by Children's Minnesota. All job offers are contingent upon successful completion of n occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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