Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Fedex Freight - Fedex Freight Service Center Support PT in Missoula, Montana

Job ID: 442563BR

Address Line 1: 8190 El Way

City: Missoula

State: Montana

Zip Code: 59801

Position Status: Part-Time

Grade: C

Work Hours: Varied

Job Description

POSITION OVERVIEW:

Responsible for handling the needs of customers, processing documentation that accompanies the movement of freight, and performing other administrative and customer service duties as necessary in the daily operation of the service center.

ESSENTIAL JOB DUTIES/RESPONSIBILITES:

  1. Perform administrative/clerical functions, including but not limited to, maintaining files, copying, imaging, answering phones, data entry, sorting/ distributing mail and/or packages

  2. Verify and complete required documentation and reports

  3. Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet customer special handling requirements, selling company services and provide potential leads to sales

  4. Enter freight shipment information into computer system to include, but not limited to, accurately status shipments, generate freight bills and/or correct freight bills, etc.

  5. Administer freight pick-up process, as required

  6. Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.

  7. Make freight delivery appointments, as required

  8. Review drivers’ Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member

  9. Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.

  10. Communicate with sales, operations and other service centers and/or departments to ensure customer’s needs are achieved and all issues are resolved

  11. Reconcile cash and checks collected, prepare deposits and prepare COD check remittance to customers, as required

  12. Comply with all applicable laws/regulations, as well as company policies/procedures

  13. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS:

• High school diploma or GED

• Two years general office experience preferred

• One year customer service experience, preferred

• Previous transportation experience preferred

• Strong phone and interpersonal skills

• Ability to count and perform basic math, with or without a calculator

• Strong written and verbal communication skills

• Ability to comprehend the various FedEx service products to assist in determining customers’ needs

• Ability to use general office equipment, e.g. computer, fax machine, copier, scanner, etc

• Typing/data entry skills

• Ten-key skills preferred

• PC experience with the ability to learn required computer systems/programs

• Demonstrated time management, organizational and multi-tasking skills

• Ability to handle confidential information

• Ability to follow instructions and complete required training

• Ability to work independently and/or as a team member

• Ability to work in a fast-paced team environment

WORKING CONDITIONS:

• Office/dock environment

• Fast-paced; deadline oriented

• Hours may vary due to operational needs

Division Category: Administrative

Company Name: FedEx Freight Inc.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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