Citigroup IT Quality Senior Analyst in Mississauga, Ontario
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Citi Treasury and Trade Solutions (TTS) provide services across the globe covering 96 markets & Transacting in 144 currencies. Global Finance Names Citi as One of the World's Best Financial Innovation Labs & Citi has secured awards in Treasury and Cash Management 2021. Performance testing & engineering is key to establish service level agreement & achieve excellent user experience. Non-functional testing group supports 100+ application across multiple line of business within TTS Cash management group.
TTS Cash NFT team is looking for Performance Testing & Engineering Lead ( IT Quality Sr Analyst ) who will take ownership of multiple applications Performance testing solutions & play SME role to engage with Development, Architect & Business team to gather the requirements & design the Performance testing approach to certify the application changes before Production deployments. This role required to work closely with Global NFT team & expected to lead & mentor team. Position is expected to play dual role of Architect & NFT practice manager for assigned LOB or multiple critical applications on need basis. Person should have strong knowledge to lead Non-Functional Testing (Performance Testing & Engineering) for applications with complex architecture and should have exposure in monitoring, profiling & analyzing with industry standard tools.
This role is for Performance Testing Architect / Lead & expected to have SME level knowledge to drive the non-functional testing solution for applications with complex architecture, Middleware application along with Service virtualization & Data Management. Overall responsibility of Performance Engineering and Performance Testing Tasks for engaged projects - including strategy, estimation, planning, execution oversight, metrics reporting and risk management. Bottom-line responsibility for providing thought leadership and expertise concerning Non Functional Testing for the team, its members and the deliverables. Manage, Train and Mentor (as needed) Performance Engineers and Testers in the team.
Primary Skills: Performance Testing & Engineering.
Tools: MF Performance Center with Web, Web Services (Rest, Microservices), MQ (Java), Database Testing (ETL), AWR analysis, AppDynamics Profiling, Kibana & Log Analysis, CA Service Virtualization (LISA).
Ability to assess & design the standalone component or End to End Testing approach connecting multiple components in payments flow
The implementation and execution of a performance test framework for non-functional testing (load, volume, stress, capacity and scalability) which validate business non-functional requirements.
A strong knowledge of Monitoring tools that allow for analysis of system health and potential bottlenecks. i.e. App Dynamics, Kibana, BMC TrueSight, etc
Produce and maintain Key Performance Indicators (KPIs) around the testing performed. Manage best in class service quality and manage SLA/OLAs accordingly
In-depth knowledge and working experience with Performance Center, App Dynamics, HP Site scope and other latest Performance Engineer & Performance Testing tools (i.e. CA Lisa Virtualization) and Open Source performance testing tools (Apache JMeter, WebLOAD etc)
A strong knowledge of / experience with profiling application end to end performance and identifying application and hardware / operating systems bottlenecks
Experience in identifying and providing tuning recommendation for various infrastructure components such as Application Servers, Database Servers, Message Buses and Web Servers
Experience of working in Agile testing methodology
Good collaboration & ability to communicate with technical & non-technical stakeholders
Support active contribution in creating performance testing artefacts including Performance test strategy and test plans/estimates, optimization & KPI reports.
Collaboration with other teams including Development, Architect, Business and Production Support
Identify, recommend, and implement framework, strategies and toolsets to optimize test execution, expand test coverage, and reduce risk
Strive towards the continuous process improvement & test framework / scripts optimization to achieve efficient testing solutions
Attention to details & ability to automate repetitive tasks
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
Business domain knowledge of Corporate Digital Channels, Payments, Receivable & Treasure will be added advantage
Good to have exposure for developing stubs and drivers
5-8 years experience in an IT Quality role. Ability to work independently or within groups on projects assigned
Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities
Bachelor’s/University degree or equivalent experience
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply
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