Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Citigroup Application Support Senior Analyst in Mississauga, Ontario

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

Maintains application systems that have completed the development stage and are running in the daily operations of the firm.

Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.

Start of day checks, continuous monitoring, and regional handover.

Perform same day risk reconciliations

Develop and maintain technical support documentation.

Identifies ways to maximize the potential of the applications used

Assess risk and impact of production issues and escalate to business and technology management in a timely manner.

Ensures that storage and archiving procedures are in place and functioning correctly

Formulates and defines scope and objectives for complex application enhancements and problem resolution

Reviews and develops application contingency planning to ensure availability to users.

Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.

Participate in application releases, from development, testing and deployment into production.

Engages in post implementation analysis to ensure successful system design and functionality.

Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.

Ensures essential procedures are followed and helps to define operating standards and processes.

Act as a liaison between users/traders, interfacing internal technology groups and vendors.

Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.

Acts as advisor or coach to new or lower level analysts.

Provides evaluative judgment based on analysis of factual information in complicated and unique situations.

Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.

Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.

Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.

Performs other duties and functions as assigned.

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


5-8 years experience in an Application Support role.

Experience installing, configuring or supporting business applications.

Experience with some programming languages and willingness/ability to learn.

Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization

Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.

Demonstrated analytical skills

Issue tracking and reporting using tools

Knowledge/ experience of problem Management Tools.

Good all-round technical skills

Effectively share information with other support team members and with other technology teams

Ability to plan and organize workload

Consistently demonstrates clear and concise written and verbal communication skills

Ability to communicate appropriately to relevant stakeholde


Bachelor’s/University degree or equivalent experience

Job Family Group:


Job Family:

Applications Support

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .

View the EEO Policy Statement ( .

View the Pay Transparency Posting (

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.