Computer Aid, Inc. Shipboard Safety & Medical Applications Support Engineer in Miramar, Florida

Computer Aid Inc. (CAI) is a $500M global IT consulting firm that specializes in high value, long term managed services engagements with our clients. This is a challenging position and we are only looking for those that are highly motivated to learn, grow and keep pace in an ever-changing environment. Successful candidates will enjoy strong career growth within CAI and/or with our clients directly. Where needed, CAI will invest in technical training to ensure alignment with client technologies.

Scope of work:

  • Security Systems Support Engineer experience.

  • Application support that includes: Assa Abloy (VING), CCTV, APASS and eSeaCare. (need at least one)

  • Duty Phone (24/7 on 2 week rotation within the team).

  • Working on ticketed issues (Remedy).

  • Documenting issues, troubleshooting guides, install guides, etc.

  • Certifying new equipment and applications.

  • Working remote with the fleet of ships and the respective IT staff.

  • Working with the application vendors and the business on upgrades, deployments, projects on site and remotely.

  • Work closely with the infrastructure, network and security teams for issue resolution.

Required skills/competencies:

  • Application Support (install, configuration and troublshooting)

  • Microsoft Windows Server 2003 and up, Windows 7 and up.

  • Intermediate SQL knowledge. (must be able to query the database to confirm transactions)

  • Responsible, driven, adaptable and can change direction quickly. Ability to follow direction and interact well with other departments and teams.

  • Required: CompTIA A+ (needs to be up to date at time of hire)

Preferred Skills:

  • UNIX, VMware, Remedy. Scripting capabilities.

Preferred Education:

  • College Degree or commensurate work experience

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

Exp. Level: Junior

External Company URL: www.compaid.com

Street: 14700 Caribbean Way