Student Veterans of America Jobs

Job ID359725 LocationTwin Cities Job FamilyHealth Care Full/Part TimeFull-Time Regular/TemporaryRegular Job Code8302HI Employee ClassCivil Service About the Job Objective/Overview The mission of The Community-University Health Care Center (CUHCC) is to transform care and education to advance health equity. CUHCC serves over 10,000 patients a year with 50,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. We provide medical care, dental care, mental health care, legal, advocacy for domestic abuse and sexual assault, and much more-all in one place. CUHCC is a Federally Qualified Health Center and is in the Office of Academic Clinical Affairs, a department within the University of Minnesota. The Nursing Electronic Health Records Support Analyst (ESA) position is responsible for developing and improving clinical workflows in the Electronic Health Records (EHR) systems, training and supporting end users. Some goals are to support efficiencies partner with clinical leaders to improve clinical decision support (CDS) tools/strategy team with others in the areas of quality, clinical and various other Health Information Technology projects. Working arrangement: Hybrid position, which is subject to change in the future based on business needs. Essential Functions Develops Clinical Workflows and Clinical Decision Support - 40% Supports the development, improvement, documentation and training of standard workflows and procedures/protocols for the clinical practice Teams with service line directors/managers as well as Super Users about service specific clinical workflows, clinical decision support (CDS) tools, and the training of these workflows and CDS tools Supports implementation of EHR upgrades and new features as they align with CUHCC's initiatives Performs or trains/delegates clinical chart audits to validate workflows, data and reports, as needed Completes root cause analysis of clinical workflows to identify trends and opportunities for improvement Supports and coordinates workflow and CDS projects/workgroups as assigned Leads clinical workflow and/or clinical decision support projects, serving as a subject matter expert Co-designs and Delivers End User Training and Support - 25% Co-designs and supports a continuous training program using Epic Signal to reduce burnout, improve efficiency and optimize care Provides initial/ongoing training and elbow support with observation and feedback to new and existing clinical staff optimize health records and other appropriate application use such as ELLA, Zoom, Intranet, Box, Google, Regulatory Sites (MNPMP and Clozapine REMS), MIIC and other external Epic applications such as Hennepin Link and Fairview. Provides Electronic Health Record (EHR) Analyst (ESA) Support - 25% Identifies, develops and implements SmartTools Manages incoming ticket requests (Smartsheet, SuperUser Zoom Channel, etc.) Builds and manages Clinic Preference Lists (orderables such as labs, medications, procedures and level of service codes) Coordinates Site Specialist specific tasks such as in-basket pool messages and workqueues. Delegates specific tasks/security to qualified subject matter experts and/or manager/supervisors to assist with clinic operations. Example: password resets, lot manager and preference lists. Collaborates with other EHR Support Analysts team members to improve the use of the EHR system, ensuring it completely caters to the needs of end users in alignment with CUHCC's strategic plan and mission statement. Other Duties as Assigned - 10% Qualifications Required Qualifications BA/BS plus at least two years of experience or a combination of related education and work experience to equal at least six years. Current licensure to practice as a Registered Nurse in the state of Minnesota Experience using or supporting EPIC in a hospital or clinic setting Preferred Qualifications Experience supporting EHR end users in a healthcare sett ng Change management experience, preferably in implementing process or technology change in a healthcare organization CUHCC reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification. **A negative TB test is required for this position and Hepatitis B vaccine is required. About the Department CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC's mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others' styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce. Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost with free or reduced rates in the Twin Cities metro area Please visit the for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity The University recognizes and... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.