Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,198,504)

Job Information

Minnesota Visiting Nurse Agency Connection Advisor Intermediate, Remote - Bilingual Spanish/English in Minneapolis, Minnesota

_SUMMARY_

We are currently seeking a Connection Advisor Intermediate, Bilingualto join our Connection Center team. This full-time role will primarily work remotely (days). The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 6-week training period. The training period will be Monday through Friday 8:00 AM to 5:00 PM schedule and will be held on campus.

/Working remotely will start after the training period has been completed. Individuals will need a quiet working environment, high-speed internet, fire alarm, fire extinguisher, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone. Employees will need to be within a 100-mile radius of our downtown campus/

*Purpose of this position: *Under general supervision, answers incoming calls and meets caller’s needs by scheduling, canceling, or rescheduling appointments for more complex clinics and services using a call center, electronic health record, and departmental technology. Answers inquiries and questions, troubleshoot basic and more complex issues and provides information as needed.

/A$500hiring incentive is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible)./

_RESPONSIBILITIES_

  • Answers assigned calls for more complex clinics and services; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters and takes messages.
  • Schedules, cancels and reschedules appointments for patients following standard work and departmental policies and procedures
  • Obtains and accurately captures demographic information and patient’s health insurance information provided by the patient or caller
  • Completes multiple types of patient registrations in a professional, accurate, customer-oriented and timely manner while following departmental policies and procedures
  • Requests and processes payments for co-pays, pre-pays and outstanding balances
  • Meets all departmental quality standards
  • Transfers calls to Telehealth nurses and/or escalates calls to Team Coordinator or Supervisor as needed
  • Provides overflow call coverage for less complex Clinics and/or Services
  • Performs other duties as assigned, but only after appropriate training

_QUALIFICATIONS_

/*Minimum Qualifications: */

  • High School Diploma
  • One year data look-up/data entry experience
  • Two years’ experience in customer service involving complex analytical problem-solving skills
  • One year experience in a call center with emphasis in a customer service/medical industry.
  • 6 Months Connection Advisor experience or specialized clinic experience
  • Bilingual Spanish/English

-OR-

  • An approved equivalent combination of education and experience

Title: Connection Advisor Intermediate, Remote - Bilingual Spanish/English

Location: MN-Minneapolis-Downtown Campus

Requisition ID: 240991

DirectEmployers